The opportunity is for a Head of Customer Support at a growing UK-based SaaS business located in Milton Keynes. You will lead frontline support, account assistance and onboarding services, acting as the bridge between customers, support teams and engineering to deliver excellent service.
You will shape customer experience by driving process improvements, managing escalations and developing the team. This hands‑on leadership role focuses on enterprise accounts and cross-functional collaboration.
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Head of Customer Success & Support (SaaS Growth) in Milton Keynes employer: Vero HR
Join an established and internationally focused SME in Rochester as an Interim Finance Manager, where you will have the opportunity to make a significant impact on the finance function and contribute to the company's long-term success. With a supportive work culture that values hands-on involvement and problem-solving, you'll enjoy competitive benefits including a generous holiday entitlement, pension contributions, and potential for permanent employment. This role not only offers a chance to work closely with directors and operational teams but also provides ample opportunities for professional growth in a dynamic environment.