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- Tasks: Manage the billing cycle, ensuring accurate and timely invoicing.
- Company: Join Omny Group, a fast-growing HR outsourcing business with a personal touch.
- Benefits: Enjoy hybrid working, 25 days annual leave, private medical insurance, and more.
- Why this job: Be part of a team that values great service and customer relationships.
- Qualifications: Experience in billing and credit control, strong attention to detail, and communication skills.
- Other info: Opportunity for career growth and additional leave after three years.
The predicted salary is between 30000 - 42000 £ per year.
About us: Omny Group is a rapidly growing HR outsourcing business based in Maidstone, providing its UK-wide and international client base with a full range of people services. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best, the personal touch. Having achieved a strong reputation for customer service, we are always on the lookout for new team members who share our passion for great service too.
Responsibilities:
- Taking ownership of the full billing cycle, ensuring invoices are raised accurately and on time
- Preparing and validating billing data from operations, sales, and service teams
- Processing invoices, credit notes, adjustments, and statements efficiently
- Performing control checks to ensure invoices align with work completed in core operational systems
- Monitoring customer accounts and producing aged debt reports
- Proactively chasing overdue invoices via phone, email, and written communication
- Negotiating payment plans while maintaining positive customer relationships
- Resolving billing queries and disputes quickly and professionally
- Escalating overdue accounts and supporting debt recovery actions when required
- Preparing accurate billing and credit control data for management and month-end reporting
The successful candidate will be able to demonstrate the following:
- Proven, hands-on experience in billing and credit control (essential)
- Experience in accounts receivable, collections, or similar finance-related roles
- Excellent attention to detail with a structured, process-driven approach
- Confident and professional communication skills, both written and verbal
- Strong Excel skills for reporting, reconciliation, and data preparation
- Experience using billing, ERP, or CRM systems (Xero experience is desirable but not essential)
- Strong commercial awareness and customer-focused approach
- Minimum education A levels (or equivalent), further education is advantageous
In return we are offering:
- Hybrid working - 4 days office-based in Maidstone with 1 day working remotely
- 25 days annual leave plus bank holidays, plus your birthday off
- Additional annual leave, holiday entitlement increases by 1 extra day after 3 years' service, up to 5 additional days
- Private Medical Insurance available following successful completion of the probationary period
- Pension scheme with 5% employee and 3% employer contributions
- Life assurance coverage
- Employee Assistance Programme available from day one
- Cycle to Work scheme available after the probationary period
Interested? Then APPLY now for immediate consideration.
Billing and Credit Control Officer in Maidstone employer: Vero HR
Contact Detail:
Vero HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing and Credit Control Officer in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Billing and Credit Control Officer role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Omny Group and understand their values and services. Be ready to discuss how your experience aligns with their needs, especially around customer service and billing processes.
✨Tip Number 3
Show off your skills! If you’ve got strong Excel skills or experience with billing systems like Xero, make sure to highlight these during your conversations. Practical examples of how you've used these skills can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Omny Group team!
We think you need these skills to ace Billing and Credit Control Officer in Maidstone
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your hands-on experience in billing and credit control. We want to see how you've tackled similar roles before, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we're looking for and how you fit in.
Be Professional Yet Personable: Since we value the personal touch, ensure your written communication reflects professionalism while also showcasing your friendly side. We love a good balance!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role right away.
How to prepare for a job interview at Vero HR
✨Know Your Numbers
Make sure you brush up on your billing and credit control knowledge. Be ready to discuss your hands-on experience in these areas, as well as any specific systems you've used, like Xero. This will show that you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with clients, practice articulating your thoughts clearly and professionally. Prepare examples of how you've resolved billing queries or negotiated payment plans in the past. This will demonstrate your ability to maintain positive customer relationships.
✨Attention to Detail is Key
Highlight your structured, process-driven approach during the interview. Bring examples of how your attention to detail has helped you catch errors or improve processes in previous roles. This will reassure them that you can manage the full billing cycle accurately.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling overdue invoices or resolving disputes. Think through your responses ahead of time, focusing on how you would maintain professionalism while achieving results. This will showcase your problem-solving skills and commercial awareness.
