Field Support Administrator
Field Support Administrator

Field Support Administrator

Peterborough Full-Time 21800 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support a dynamic field operations team by managing emails and coordinating tasks.
  • Company: Join a top UK employer with over 100 years of excellence in white goods manufacturing.
  • Benefits: Enjoy a competitive salary, up to 30 days leave, and fun team events.
  • Why this job: Be the backbone of a vibrant team and drive continuous improvement in a fast-paced environment.
  • Qualifications: Proactive problem-solver with strong communication skills and a passion for helping others.
  • Other info: Full-time role based in Peterborough, perfect for those looking to kickstart their career.

The predicted salary is between 21800 - 26000 £ per year.

We are the internal recruitment partner for our client; a market leading white goods manufacturer voted a UK Top Employer for the last 6 years and established for over 100 years.

Are you organised, proactive, and ready to be the backbone of a fast-paced field operations team? We are looking for a Field Support Administrator to join our vibrant Field Support department and help drive outstanding results across the business.

You will play a key role in keeping everything running smoothly behind the scenes. From managing engineer inboxes to coordinating field absence and supporting planners, you will make sure nothing slips through the cracks. You will also collaborate with Field Support Supervisors and contribute to continuous improvements across the team.

Responsibilities:
  • Managing incoming emails and redistributing tasks efficiently
  • Handle field engineer absences and overtime swiftly
  • Support new starter onboarding and account creation
  • Compile reports to spot trends and opportunities for improvement
  • Help drive field performance and strategy
  • Provide administrative support for our wider team and service partners
Requirements:
  • A proactive mindset and a natural problem-solver
  • Excellent written and verbal communication skills
  • Highly organised with strong attention to detail
  • Ability to think on your feet and resolve queries
  • Flexible and adaptable to changing situations
  • A team player attitude with a desire to help others succeed
  • Proficient IT skills
  • A can-do approach to challenges and a passion for continuous improvement
  • Live within a commutable distance to the offices in Peterborough
Benefits:
  • A salary of £25,887.69 per annum
  • Working hours 8:30am - 5pm - Monday - Friday
  • Up to 30 days annual leave plus bank holidays
  • Pension - Up to 5% matched employer contributions
  • Free onsite parking
  • Team social events and fun days
  • Staff, family, and friends discount available on company products
  • Excellent career progression opportunities

Field Support Administrator employer: Vero HR

Vero HR is an exceptional employer, recognised as a UK Top Employer for six consecutive years, offering a vibrant work culture that prioritises employee well-being and development. With competitive benefits including up to 30 days of annual leave, a supportive team environment, and excellent career progression opportunities, this role in Peterborough provides a meaningful opportunity to contribute to a leading white goods manufacturer while enjoying a fulfilling work-life balance.
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Contact Detail:

Vero HR Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Support Administrator

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Field Support Administrator. Understanding tasks like managing engineer inboxes and coordinating field absences will help you speak confidently about how your skills align with the role during any discussions.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying through our website.

✨Tip Number 3

Demonstrate your proactive mindset by preparing examples of how you've solved problems in previous roles. This will show potential employers that you have the right attitude and skills to thrive in a fast-paced environment.

✨Tip Number 4

Research the company’s values and recent achievements, especially their recognition as a top employer. Mentioning these in conversations or interviews can highlight your genuine interest in the role and the organisation.

We think you need these skills to ace Field Support Administrator

Proactive Mindset
Problem-Solving Skills
Excellent Written Communication
Excellent Verbal Communication
Strong Attention to Detail
Organisational Skills
Ability to Think on Your Feet
Flexibility and Adaptability
Team Player Attitude
IT Proficiency
Can-Do Approach
Passion for Continuous Improvement
Report Compilation Skills
Task Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your organisational skills and attention to detail, as these are crucial for the Field Support Administrator role. Include specific examples of how you've managed tasks or supported teams in previous positions.

Craft a Compelling Cover Letter: In your cover letter, express your proactive mindset and problem-solving abilities. Mention how you can contribute to the team's success and provide examples of your experience with administrative support or managing communications.

Highlight Relevant Skills: Emphasise your IT proficiency and communication skills in both your CV and cover letter. These are key requirements for the role, so be sure to provide concrete examples of how you've used these skills effectively in past roles.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this position.

How to prepare for a job interview at Vero HR

✨Show Your Organisational Skills

As a Field Support Administrator, being organised is key. Prepare examples of how you've effectively managed tasks or projects in the past. This will demonstrate your ability to handle the responsibilities outlined in the job description.

✨Communicate Clearly

Excellent written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, as you may need to explain complex information or coordinate with various team members during the interview.

✨Demonstrate Problem-Solving Abilities

The role requires a proactive mindset and natural problem-solving skills. Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you can think on your feet.

✨Emphasise Teamwork

A team player attitude is crucial for this position. Share experiences where you've successfully collaborated with others to achieve a common goal. Highlighting your desire to help others succeed will resonate well with the interviewers.

Field Support Administrator
Vero HR
Location: Peterborough

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