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- Tasks: Manage the billing cycle and ensure timely invoicing while maintaining customer relationships.
- Company: Join Omny Group, a fast-growing HR outsourcing business with a personal touch.
- Benefits: Enjoy hybrid working, generous leave, private medical insurance, and a pension scheme.
- Why this job: Be part of a team that values great service and offers real career growth.
- Qualifications: Experience in billing and credit control, with strong communication and Excel skills.
- Other info: Dynamic work environment with opportunities for professional development.
The predicted salary is between 30000 - 42000 £ per year.
About us Omny Group is a rapidly growing HR outsourcing business based in Maidstone, providing its UK-wide and international client base with a full range of people services. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best, the personal touch. Having achieved a strong reputation for customer service, we are always on the lookout for new team members who share our passion for great service too.
Responsibilities
- Taking ownership of the full billing cycle, ensuring invoices are raised accurately and on time
- Preparing and validating billing data from operations, sales, and service teams
- Processing invoices, credit notes, adjustments, and statements efficiently
- Performing control checks to ensure invoices align with work completed in core operational systems
- Monitoring customer accounts and producing aged debt reports
- Proactively chasing overdue invoices via phone, email, and written communication
- Negotiating payment plans while maintaining positive customer relationships
- Resolving billing queries and disputes quickly and professionally
- Escalating overdue accounts and supporting debt recovery actions when required
- Preparing accurate billing and credit control data for management and month-end reporting
The successful candidate will be able to demonstrate the following:
Qualifications
- Proven, hands-on experience in billing and credit control (essential)
- Experience in accounts receivable, collections, or similar finance-related roles
- Excellent attention to detail with a structured, process-driven approach
- Confident and professional communication skills, both written and verbal
- Strong Excel skills for reporting, reconciliation, and data preparation
- Experience using billing, ERP, or CRM systems (Xero experience is desirable but not essential)
- Strong commercial awareness and customer-focused approach
- Minimum education A levels (or equivalent), further education is advantageous
Benefits
- Hybrid working - 4 days office-based in Maidstone with 1 day working remotely
- 25 days annual leave plus bank holidays, plus your birthday off
- Additional annual leave, holiday entitlement increases by 1 extra day after 3 years' service, up to 5 additional days
- Private Medical Insurance available following successful completion of the probationary period
- Pension scheme with 5% employee and 3% employer contributions
- Life assurance coverage
- Employee Assistance Programme available from day one
- Cycle to Work scheme available after the probationary period
Interested? Then APPLY now for immediate consideration.
Billing and Credit Control Officer employer: Vero HR
Contact Detail:
Vero HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing and Credit Control Officer
✨Tip Number 1
Get to know the company! Research Omny Group and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since the role involves a lot of interaction with clients, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Omny Group family.
We think you need these skills to ace Billing and Credit Control Officer
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your hands-on experience in billing and credit control. We want to see how you've tackled similar roles before, so don’t hold back on those details!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate a structured approach, so use bullet points or short paragraphs to make your skills and experiences stand out.
Tailor Your Application: Take a moment to tailor your application to our job description. Mention specific responsibilities like processing invoices and resolving billing queries to show us you’re the perfect fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you in the running for this exciting opportunity!
How to prepare for a job interview at Vero HR
✨Know Your Numbers
Make sure you brush up on your billing and credit control knowledge. Be ready to discuss specific examples from your past experience where you've successfully managed the billing cycle or resolved disputes. This shows you’re not just familiar with the concepts but have practical experience too.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with clients, practice articulating your thoughts clearly and professionally. Prepare for questions about how you would handle difficult conversations, like chasing overdue invoices, while maintaining positive relationships.
✨Excel at Excel
Given the importance of Excel in this role, make sure you can confidently discuss your experience with it. Brush up on key functions and be prepared to talk about how you've used Excel for reporting and reconciliation in previous roles.
✨Research Omny Group
Take some time to understand Omny Group’s services and values. Knowing their approach to combining technology with personal service will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
