Vero HR Ltd is partnering with a growing UK-based SaaS business to appoint a Head of Customer Support in Milton Keynes. This hands-on leadership role focuses on building and guiding frontline support, onboarding services and key account care.
The post requires a strong track record in SaaS customer support leadership and the ability to translate complex technical concepts for customers. You'll shape service standards, drive process improvements and collaborate with engineering to resolve issues
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Head of Customer Support & Onboarding — SaaS Growth in Milton Keynes employer: Vero HR Ltd
Vero HR Ltd is an exceptional employer, offering a dynamic work environment in Rochester, England, where innovation meets scientific excellence. With a strong commitment to employee development, the company provides extensive training opportunities and a supportive culture that values collaboration and inclusivity. As a key player in an internationally focused SME, you will have the chance to shape financial strategies and operational effectiveness while enjoying competitive benefits, including generous holiday entitlement and pension contributions.
