At a Glance
- Tasks: Manage overdue accounts and recover outstanding balances through negotiation and legal processes.
- Company: Join a supportive UK financial services provider in the automotive sector.
- Benefits: Competitive salary, 25 days annual leave, ongoing training, and career growth opportunities.
- Other info: Work in a fast-paced team with alternating shifts and a focus on customer care.
- Why this job: Make a real impact in debt recovery while developing your skills in a dynamic environment.
- Qualifications: Experience in UK debt recovery and strong negotiation skills required.
The predicted salary is between 18600 - 24840 € per year.
We are the internal recruitment partner for our client, a UK based financial services provider that offers interest free payment solutions, primarily within the automotive sector. Are you experienced in debt recovery and confident navigating the UK litigation process? We’re looking for a knowledgeable and proactive Recoveries Agent to join a dynamic and supportive team.
In this role, you’ll take ownership of a portfolio of overdue accounts, working proactively to recover outstanding balances through both pre-legal and legal stages. You’ll combine strong negotiation skills with sound legal knowledge to drive successful outcomes, while ensuring every interaction remains compliant and customer focused.
Responsibilities:- Managing a portfolio of overdue accounts in line with company policies and FCA regulations
- Contacting customers to secure payment or agree sustainable repayment plans
- Issuing Letters Before Action in line with the Pre-Action Protocol
- Preparing County Court claims (CCJs) and progressing cases via CCBC
- Liaising with solicitors and enforcement agents
- Applying for enforcement actions where appropriate
- Maintaining accurate records and meeting recovery targets
- Proven experience in UK debt recovery or collections
- Practical knowledge of County Court processes, including CCJs and enforcement actions
- Understanding of FCA regulations and consumer credit legislation
- Strong negotiation and communication skills
- Confidence handling vulnerable customers with professionalism and empathy
- High attention to detail with strong organisational skills
- Resilience and the ability to work towards recovery targets in a fast-paced environment
- Competitive salary up to £31,000 depending on experience
- Working pattern: Alternating weekly shifts—Week 1: 8am–5pm, Week 2: 9am–5pm, with a requirement to work every other Saturday with a day off in the week.
- 25 days annual leave plus bank holidays.
- Supportive team environment
- Ongoing training and development
- Opportunity to grow your career
Interested? Then APPLY now for immediate consideration.
Recoveries Agent (Litigation & Collections) (Hiring Immediately) in Melton Mowbray employer: Vero HR Ltd
Join a leading UK financial services provider that prioritises employee growth and a supportive work culture. As a Recoveries Agent, you'll benefit from competitive salaries, generous annual leave, and ongoing training opportunities, all while working in a dynamic team focused on delivering exceptional customer service. This role not only offers the chance to develop your skills in debt recovery but also provides a meaningful opportunity to make a positive impact within the automotive sector.
StudySmarter Expert Advice🤫
We think this is how you could land Recoveries Agent (Litigation & Collections) (Hiring Immediately) in Melton Mowbray
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who know about debt recovery. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills and legal knowledge. Think of real-life examples where you’ve successfully managed overdue accounts or handled difficult customers. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your values and expertise. Check out our website for roles that suit your skills, like the Recoveries Agent position, and make sure to tailor your approach.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit for the team.
We think you need these skills to ace Recoveries Agent (Litigation & Collections) (Hiring Immediately) in Melton Mowbray
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in debt recovery and knowledge of the UK litigation process. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Recoveries Agent role. Share specific examples of your negotiation skills and how you've successfully managed overdue accounts in the past.
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention your understanding of FCA regulations and consumer credit legislation. We want to know you can navigate these areas confidently while keeping customer interactions professional.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we’re excited to see your application come through!
How to prepare for a job interview at Vero HR Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of UK debt recovery processes and the litigation landscape. Familiarise yourself with terms like CCJs and enforcement actions, as well as FCA regulations. This will not only help you answer questions confidently but also show that you're serious about the role.
✨Showcase Your Negotiation Skills
Prepare examples from your past experiences where you've successfully negotiated payment plans or resolved disputes. Be ready to discuss how you handle difficult conversations, especially with vulnerable customers, as this is crucial for the Recoveries Agent role.
✨Demonstrate Attention to Detail
Since you'll be managing a portfolio of overdue accounts, it's essential to highlight your organisational skills. Bring examples of how you've maintained accurate records in previous roles and how this has contributed to meeting recovery targets.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your interest in the position and helps you gauge if it’s the right fit for you.
