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- Tasks: Manage the billing cycle and ensure timely invoicing while maintaining customer relationships.
- Company: Join a rapidly growing HR outsourcing business with a strong reputation for customer service.
- Benefits: Enjoy hybrid working, generous leave, private medical insurance, and a pension scheme.
- Why this job: Be part of a dynamic team that values personal touch and innovative technology.
- Qualifications: Experience in billing and credit control with strong communication and Excel skills.
- Other info: Great career growth opportunities and supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Omny Group is a rapidly growing HR outsourcing business based in Maidstone, providing its UK-wide and international client base with a full range of people services. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best, the personal touch. Having achieved a strong reputation for customer service, we are always on the lookout for new team members who share our passion for great service too.
Responsibilities
- Taking ownership of the full billing cycle, ensuring invoices are raised accurately and on time
- Preparing and validating billing data from operations, sales, and service teams
- Processing invoices, credit notes, adjustments, and statements efficiently
- Performing control checks to ensure invoices align with work completed in core operational systems
- Monitoring customer accounts and producing aged debt reports
- Proactively chasing overdue invoices via phone, email, and written communication
- Negotiating payment plans while maintaining positive customer relationships
- Resolving billing queries and disputes quickly and professionally
- Escalating overdue accounts and supporting debt recovery actions when required
- Preparing accurate billing and credit control data for management and month-end reporting
Qualifications
- Proven, hands-on experience in billing and credit control (essential)
- Experience in accounts receivable, collections, or similar finance-related roles
- Excellent attention to detail with a structured, process-driven approach
- Confident and professional communication skills, both written and verbal
- Strong Excel skills for reporting, reconciliation, and data preparation
- Experience using billing, ERP, or CRM systems (Xero experience is desirable but not essential)
- Strong commercial awareness and customer-focused approach
- Minimum education A levels (Or equivalent), further education is advantageous
In return we are offering
- Hybrid working – 4 days office-based in Maidstone with 1 day working remotely
- 25 days annual leave plus bank holidays, plus your birthday off
- Additional annual leave, holiday entitlement increases by 1 extra day after 3 years’ service, up to 5 additional days
- Private Medical Insurance available following successful completion of the probationary period
- Pension scheme with 5% employee and 3% employer contributions
- Life assurance coverage
- Employee Assistance Programme available from day one
- Cycle to Work scheme available after the probationary period
Interested? Then APPLY now for immediate consideration.
Billing and Credit Control Officer in Maidstone employer: Vero HR Ltd
Contact Detail:
Vero HR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing and Credit Control Officer in Maidstone
✨Tip Number 1
Get to know the company inside out! Research Omny Group's values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of interaction with clients, make sure you can confidently discuss your experience in billing and credit control. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Omny Group family. Good luck!
We think you need these skills to ace Billing and Credit Control Officer in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in billing and credit control. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate precision, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role right away. Let’s get started on this journey together!
How to prepare for a job interview at Vero HR Ltd
✨Know Your Numbers
Make sure you brush up on your billing and credit control knowledge. Be ready to discuss your experience with invoicing, collections, and any systems you've used, like Xero. Having specific examples of how you've handled billing cycles or resolved disputes will show you're the right fit.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with clients, practice articulating your thoughts clearly. Prepare to demonstrate how you've maintained positive relationships while chasing overdue invoices. Role-playing common scenarios can help you feel more confident.
✨Be Detail-Oriented
Attention to detail is crucial in billing. During the interview, highlight instances where your meticulous nature helped prevent errors or improved processes. You might even want to bring along a sample report or data set to discuss how you ensure accuracy.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle specific billing queries or disputes. Think of a few challenging situations you've faced in the past and how you resolved them. This will showcase your problem-solving skills and ability to stay calm under pressure.
