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For Companies At a Glance
- Tasks: Be the go-to IT support for 100 users and lead exciting tech projects.
- Company: Join a family-owned enterprise with a rich history in food-service distribution.
- Benefits: Enjoy a competitive salary, 28 days holiday, and opportunities for professional growth.
- Why this job: Shape the future of technology while working with cutting-edge Microsoft Cloud solutions.
- Qualifications: Experience in 3rd line support and a passion for learning and development.
- Other info: Dynamic role with potential travel and a supportive team environment.
The predicted salary is between 31000 - 35000 £ per year.
We are the internal recruitment partner for our client, a well-established, independent, family-owned enterprise that has been a cornerstone of the UK food-service distribution sector for five decades. We are seeking a proactive IT Systems Administrator to take ownership of the internal IT support function and play a key role in shaping the future technology landscape. Reporting to the IT ERP Systems Manager, you'll be the primary IT contact for approximately 100 users across Head Office, depots, and some remote locations. This is a hands-on role that blends 3rd line support, systems administration, user engagement, and project work, with a strong focus on moving from legacy on-prem systems into the Microsoft Cloud.
Responsibilities:
- Acting as the first and primary contact for all internal IT support queries, maintaining excellent relationships with end users across the business
- Providing 3rd line support across hardware, networking, and applications
- Monitoring servers and business-critical services to ensure maximum uptime
- Updating and maintaining business applications where required
- Training and supporting staff on security, password policies, and cyber awareness
- Creating and delivering an IT induction plan for new employees
- Develop and maintain technical documentation
- Working closely with third-party support vendors
- Playing an active role in all upcoming IT and digital projects.
The successful candidate will be able to demonstrate the following:
Experience:
- Commercial experience in a 3rd line support role
- 3rd line support across servers, desktops, and applications
- Strong communication and interpersonal skills
- Clean driving licence and access to a car (occasional travel to other sites/depots – overnight stays covered by the company)
- Strong organisation skills and the ability to juggle priorities
- A genuine desire to learn, self-develop, and progress technically
Technical:
- 3rd line support across servers, desktops, and applications
- Microsoft 365: Exchange, SharePoint, OneDrive, Teams
- Windows 11
- Windows Server
- Active Directory, Group Policy, DHCP, DNS
- Backup Restore technologies (Azure Site Recovery, M365 Backup)
- Virtualisation technologies (VMware vCenter)
In return we are offering:
- Salary £31,000 – £35,000 per annum depending on skills and experience
- Monday to Friday working
- 28 days holiday
It Systems Administrator employer: Vero HR Ltd
Contact Detail:
Vero HR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land It Systems Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of past projects or challenges you've tackled, especially those related to cloud migration and 3rd line support.
✨Tip Number 3
Be proactive! If you notice any gaps in their current IT setup or have ideas for improvement, don’t hesitate to share them during your interview. It shows initiative and that you’re already thinking about how to contribute.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it’s a great way to show your enthusiasm for the role and the company.
We think you need these skills to ace It Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Systems Administrator role. Highlight your 3rd line support experience and any relevant technical skills, like Microsoft 365 or Windows Server. We want to see how you can fit into our tech landscape!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing genuine enthusiasm for technology and user support.
Showcase Your Communication Skills: Since you'll be the primary contact for IT support, it's crucial to demonstrate your strong communication skills in your application. Share examples of how you've effectively engaged with users in the past – we want to know you can build those relationships!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Vero HR Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around 3rd line support and the specific technologies mentioned in the job description. Familiarise yourself with Microsoft 365, Windows Server, and virtualisation technologies like VMware. Being able to discuss these confidently will show that you're ready for the role.
✨Showcase Your Communication Skills
Since this role involves a lot of user engagement, practice how you explain complex IT concepts in simple terms. Think of examples where you've successfully communicated with non-technical users. This will demonstrate your strong interpersonal skills and ability to maintain excellent relationships with end users.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT support scenarios. Prepare by thinking through past experiences where you resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Demonstrate Your Willingness to Learn
This role requires a genuine desire to learn and progress technically. Be ready to discuss any recent training or self-development initiatives you've undertaken. Highlight your enthusiasm for keeping up with new technologies and how you plan to contribute to the company's future tech landscape.
