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- Tasks: Manage overdue accounts with empathy and professionalism to ensure fair outcomes.
- Company: Reputable financial services provider in Basingstoke.
- Benefits: Salary up to £30,000, 25 days’ annual leave, and a bonus scheme.
- Why this job: Make a positive impact on customers while developing your career in finance.
- Qualifications: Solid collections experience and strong communication skills.
- Other info: Office-based role with a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
A reputable financial services provider in Basingstoke is seeking an experienced Credit Controller/Collections Officer to join their team. In this role, you will manage overdue accounts with empathy and professionalism, ensuring fair outcomes for customers.
The ideal candidate will have solid collections experience and strong communication skills. This office-based position offers a salary up to £30,000 per annum along with benefits including 25 days’ annual leave and a discretionary bonus scheme.
Credit Controller & Collections Officer in Basingstoke employer: Vero HR Ltd
Contact Detail:
Vero HR Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller & Collections Officer in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to collections and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your empathy and professionalism during interviews. Share specific examples of how you've handled overdue accounts in the past, focusing on fair outcomes for customers. This will highlight your experience and fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller & Collections Officer in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your collections experience and communication skills. We want to see how you've managed overdue accounts in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role. Share your passion for helping customers and how you approach collections with empathy.
Showcase Your Professionalism: In your application, reflect the professionalism we value at StudySmarter. Use clear language and a tidy format to make your application easy to read. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Vero HR Ltd
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and collections processes. Be ready to discuss specific examples from your past experience where you successfully managed overdue accounts and achieved positive outcomes.
✨Empathy is Key
Since this role requires managing accounts with empathy, think about how you can demonstrate this in your responses. Prepare anecdotes that showcase your ability to handle difficult conversations with customers while maintaining professionalism.
✨Communication Skills Matter
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend to ensure you convey your ideas effectively.
✨Research the Company
Familiarise yourself with the financial services provider's values and mission. Understanding their approach to customer service and collections will help you align your answers with what they’re looking for, showing that you’re a great fit for their team.
