Introduction
This is a varied role, providing admin and support to the training support team. The training support team arrange all training courses from initial booking, produce and dispatch course materials, processing exam results.
About the Employer
Small, family business (10 staff) established since 1990. Friendly close-knit team and a comfortable, modern working environment close to town centre and public transport. Food industry training and audits. We provide training at our offices in Skipton, but also on site at food factories and remotely. This includes food safety and auditing training as well as specialist courses. We also provide ethical audits to make sure that staff at these factories and on farms are being treated fairly and paid correctly.
What You'll Do
Duties will include:
- Setting up the training room for courses, preparing, checking and posting course materials, meeting delegates and helping with refreshments, emailing course invites (including Zoom invites) and sending out certificates.
- The role may also include some sales support and data entry onto our database (No cold calling).
- Collating and dispatching tutor binders for new tutors, as well as sending them the zoom recording for the required course.
- Ensuring course materials have arrived at site/delegate addresses.
- Ensuring that the kitchen and training room are set up for courses and ensuring these areas are kept clean and tidy before, during and after all classroom courses.
- Answering telephone and prompt referral of all sales leads or calls to appropriate person.
- Liaising with local restaurants/cafes to arrange and order delegates lunches and booking of tables where required.
- Responsible for maintenance of the systems, including updating of records and completing all information as fully as possible.
Training Outcome
- Permanent employment.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Creative
- Initiative
Qualifications
- Essential - GCSE - English - 4
- Essential - GCSE - Maths - 4
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday - Friday, 09:00 - 17:0030 minutes for lunch.
Expected Duration: 1 Year 3 Months
Training Provider: CRAVEN COLLEGE
#J-18808-Ljbffr
Contact Details:
VERNER WHEELOCK ASSOCIATES LTD Recruitment Team
