HR Generalist

People & Operations Partner, UK (HR Generalist)

Reports to: Chief People Officer (CPO)

Role Overview

We’re looking for a proactive and hands‑on People & Operations Partner to take ownership of the full employee lifecycle in a standalone HR role. This is a broad, high‑impact position covering HR administration, operations, advisory support, and policy development.

You’ll work closely with the Chief People Officer while acting as the go‑to person for all day‑to‑day HR matters. This is an ideal step‑up opportunity for someone ready to transition into a more autonomous role, with a clear pathway to grow into an HR Manager position in the near term.

Key Responsibilities

HR Administration & Operations

• Own and manage all core HR processes across the employee lifecycle (onboarding, offboarding, contracts, changes)
• Maintain accurate and compliant employee records and HR systems
• Administer payroll inputs, benefits, and leave management
• Ensure HR documentation and processes are efficient, scalable, and well‑organised
• Act as the first point of contact for HR queries across the business

Advisory & Employee Support

• Provide practical, first‑line HR advice to managers and employees
• Support employee relations matters, including performance, absence, and disciplinary processes
• Coach managers on people‑related best practices and decision‑making
• Escalate complex issues appropriately to the CPO

Policy & Process Development

• Review, update, and implement HR policies in line with employment legislation and best practice
• Help build and refine HR processes as the company grows
• Drive consistency and fairness across people practices

Reporting & Insights

• Produce regular HR reports and metrics (headcount, turnover, absence, etc.)
• Support the CPO with data‑driven insights to inform people strategy
• Identify trends and recommend improvements

  Projects & Continuous Improvement

  • Support and lead HR initiatives (e.g. engagement, performance frameworks, systems improvements)
  • Contribute to building a strong, positive company culture
  • Continuously look for ways to improve efficiency and employee experience

  About You

  • Experience in an HR/People role (e.g., HR Coordinator, Advisor, or similar)
  • Ready to step into a more autonomous, generalist role with full ownership
  • Strong understanding of HR fundamentals and employment practices
  • Highly organised with strong attention to detail
  • Confident communicator with the ability to build trust across all levels
  • Comfortable balancing operational tasks with advisory responsibilities
  • Proactive, solutions‑focused, and eager to grow

  Growth Opportunity

  This role is designed as a progression opportunity into an HR Manager position. As the business grows, you’ll have the chance to expand your scope, take on more strategic responsibility, and play a key role in shaping the people function. We are also offering support and sponsorship for you to obtain CIPD qualifications.

  Why This Role?

  • High ownership and visibility across the business
  • Direct exposure to and mentorship from an experienced CPO
  • Opportunity to shape and build HR practices from the ground up
  • Clear and supported progression into a leadership role