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- Tasks: Lead quality and risk management for data centres, ensuring operational excellence and compliance.
- Company: Join a forward-thinking company focused on innovation and resilience in data management.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing quality and risk processes in a dynamic environment.
- Qualifications: 7+ years in quality or risk management; strong knowledge of ISO standards required.
- Other info: Collaborate with diverse teams and promote a culture of continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
As Quality & Risk Manager, you will own and mature the enterprise quality management framework and risk management processes across all data-center campuses and corporate environments. This role ensures operational excellence, compliance with standards, effective risk identification and mitigation, and continuous improvement across the business. You will partner with all functions across the business and external auditors to maintain a strong assurance posture and support the Head of Compliance in strengthening governance and resilience.
Key Responsibilities
- Quality Management & Verne Business System: Develop, maintain and continuously improve our Quality Management approach and the Verne Business System aligned to ISO 9001 and supporting all Compliance managed frameworks. Define quality policies, standards, SOPs and templates; ensure consistent adoption across all functions. Coordinate internal audits and support external certification or surveillance audits. Maintain document control, versioning, change logs and adherence to quality governance and align with counterparts in Development achieving the same.
- Enterprise Risk Management: Work with the Head of Compliance in developing and deploying the ERM framework and methodology. Maintain and update the enterprise risk register in alignment with the organisation's risk appetite and governance framework. Work with risk owners to assess risks, define mitigation plans and track progress. Support Compliance & Security leadership with risk reporting to executives and board forums. Conduct risk workshops, scenario analysis and risk-awareness training.
- Process & Operational Excellence: Support and oversee the mapping, optimising and documentation of business processes across functions. Ensure that operational processes align with relevant standards (e.g., ISO 9001, ISO 27001, ISO 45001, ISO 14001). Lead root-cause analysis, corrective action/preventive action (CAPA) processes and continuous improvement initiatives. Monitor operational KPIs, quality metrics and adherence to procedures. Embed Lean, Six Sigma or similar continuous-improvement methodologies where beneficial.
- Audit & Assurance: Support InfoSec, ESG and H&S teams in planning and coordinating internal/external audits. Track audit findings, remediation actions and evidence collection. Conduct readiness assessments to improve audit outcomes and reduce recurring issues. Monitor industry best practice, regulatory changes and customer expectations to inform improvements.
- Leadership & Culture: Promote a culture of continuous improvement, transparency and operational discipline. Provide training and guidance on quality processes, risk methodology and governance. Act as a trusted advisor to teams across functions and leadership.
Required Qualifications & Experience
- Bachelor's degree in a relevant subject or similar experience and professional certification preferred.
- 7+ years' experience in quality management, risk management or assurance within data centres, critical infrastructure, telecommunications, manufacturing or similar operational environments.
- Strong knowledge of ISO 9001 and familiarity with other management systems such as ISO 27001, ISO 45001 and ISO 14001.
- Experience running risk assessments, quality audits and continuous improvement programs.
- Familiarity with CAPA, RCA, Lean or Six Sigma methodologies.
- Relevant Industry certifications, memberships and auditor status expected or willingness to achieve.
Skills & Competencies
- Strong analytical and problem-solving skills with a structured, detail-oriented approach.
- Excellent communication and stakeholder engagement abilities across technical and operational teams.
- High integrity, disciplined documentation and evidence-management capability.
- Ability to work independently while collaborating across multiple departments.
- Strong organisational skills with the ability to prioritise and manage multiple initiatives.
Working Model: Hybrid with 3 days a week in the office, 25% travel to sites and suppliers.
Quality & Risk Manager - Data Centers employer: Verne Global
Contact Detail:
Verne Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Risk Manager - Data Centers
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in quality and risk management. This will help you tailor your responses and show you're a perfect fit.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating your experience with ISO standards and risk management processes clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Quality & Risk Manager - Data Centers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Quality & Risk Manager role. Highlight your experience with ISO standards and risk management processes, as these are key for us. Use specific examples that showcase your skills in quality management and operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about quality and risk management. Share how your background aligns with our mission at StudySmarter and how you can contribute to our compliance and security goals.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use metrics where possible to demonstrate how you've improved processes or mitigated risks in previous roles. This will help us see the impact you've made in your past positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Verne Global
✨Know Your Standards
Familiarise yourself with ISO 9001 and other relevant standards like ISO 27001, ISO 45001, and ISO 14001. Be ready to discuss how you've applied these in your previous roles, especially in quality management and risk assessment.
✨Showcase Your Experience
Prepare specific examples from your 7+ years of experience in quality and risk management. Highlight your involvement in audits, CAPA processes, and continuous improvement initiatives to demonstrate your hands-on expertise.
✨Engage with Stakeholders
Think about how you’ve collaborated with different teams in the past. Be prepared to share examples of how you’ve communicated effectively with technical and operational teams, as well as how you’ve acted as a trusted advisor.
✨Demonstrate Analytical Skills
Be ready to discuss your approach to problem-solving and how you’ve used analytical skills in risk assessments or quality audits. Consider bringing a case study or example that illustrates your structured, detail-oriented approach.