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- Tasks: Lead quality and risk management for data centres, ensuring operational excellence and compliance.
- Company: Join a forward-thinking company focused on innovation and resilience in data management.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing quality and risk processes in a dynamic environment.
- Qualifications: 7+ years in quality or risk management; strong knowledge of ISO standards required.
- Other info: Collaborate with diverse teams and promote a culture of continuous improvement.
The predicted salary is between 60000 - 75000 £ per year.
As Quality & Risk Manager, you will own and mature the enterprise quality management framework and risk management processes across all data-center campuses and corporate environments. This role ensures operational excellence, compliance with standards, effective risk identification and mitigation, and continuous improvement across the business. You will partner with all functions across the business and external auditors to maintain a strong assurance posture and support the Head of Compliance in strengthening governance and resilience.
Key Responsibilities
- Quality Management & Verne Business System
- Develop, maintain and continuously improve our Quality Management approach and the Verne Business System aligned to ISO 9001 and supporting all Compliance managed frameworks.
- Define quality policies, standards, SOPs and templates; ensure consistent adoption across all functions.
- Coordinate internal audits and support external certification or surveillance audits.
- Maintain document control, versioning, change logs and adherence to quality governance and align with counterparts in Development achieving the same.
- Enterprise Risk Management
- Work with the Head of Compliance in developing and deploying the ERM framework and methodology.
- Maintain and update the enterprise risk register in alignment with the organisation's risk appetite and governance framework.
- Work with risk owners to assess risks, define mitigation plans and track progress.
- Support Compliance & Security leadership with risk reporting to executives and board forums.
- Conduct risk workshops, scenario analysis and risk-awareness training.
- Process & Operational Excellence
- Support and oversee the mapping, optimising and documentation of business processes across functions.
- Ensure that operational processes align with relevant standards (e.g., ISO 9001, ISO 27001, ISO 45001, ISO 14001).
- Lead root-cause analysis, corrective action/preventive action (CAPA) processes and continuous improvement initiatives.
- Monitor operational KPIs, quality metrics and adherence to procedures.
- Embed Lean, Six Sigma or similar continuous-improvement methodologies where beneficial.
- Audit & Assurance
- Support InfoSec, ESG and H&S teams in planning and coordinating internal/external audits.
- Track audit findings, remediation actions and evidence collection.
- Conduct readiness assessments to improve audit outcomes and reduce recurring issues.
- Monitor industry best practice, regulatory changes and customer expectations to inform improvements.
- Leadership & Culture
- Promote a culture of continuous improvement, transparency and operational discipline.
- Provide training and guidance on quality processes, risk methodology and governance.
- Act as a trusted advisor to teams across functions and leadership.
Required Qualifications & Experience
- Bachelor's degree in a relevant subject or similar experience and professional certification preferred.
- 7+ years' experience in quality management, risk management or assurance within data centres, critical infrastructure, telecommunications, manufacturing or similar operational environments.
- Strong knowledge of ISO 9001 and familiarity with other management systems such as ISO 27001, ISO 45001 and ISO 14001.
- Experience running risk assessments, quality audits and continuous improvement programs.
- Familiarity with CAPA, RCA, Lean or Six Sigma methodologies.
- Relevant Industry certifications, memberships and auditor status expected or willingness to achieve.
Skills & Competencies
- Strong analytical and problem-solving skills with a structured, detail-oriented approach.
- Excellent communication and stakeholder engagement abilities across technical and operational teams.
- High integrity, disciplined documentation and evidence-management capability.
- Ability to work independently while collaborating across multiple departments.
- Strong organisational skills with the ability to prioritise and manage multiple initiatives.
Working Model - Hybrid with 3 days a week in the office, 25% travel to sites and suppliers.
Quality & Risk Manager - Data Centers in London employer: Verne Global
Contact Detail:
Verne Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Risk Manager - Data Centers in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their quality management and risk processes, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality management and risk assessment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Quality & Risk Manager - Data Centers in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality & Risk Manager role. Highlight your experience with ISO standards and risk management processes, as these are key to what we’re looking for.
Showcase Relevant Experience: We want to see your hands-on experience in quality management and risk assessments. Use specific examples from your past roles that demonstrate your skills in these areas, especially in data centres or similar environments.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Verne Global
✨Know Your Standards
Familiarise yourself with ISO 9001 and other relevant standards like ISO 27001, ISO 45001, and ISO 14001. Be ready to discuss how you've applied these in your previous roles, as this will show your understanding of quality management frameworks.
✨Showcase Your Experience
Prepare specific examples from your past experience that highlight your skills in risk management and quality assurance. Think about times when you led audits or implemented continuous improvement initiatives, and be ready to share the outcomes.
✨Engage with Stakeholders
Demonstrate your excellent communication skills by discussing how you've engaged with various stakeholders in previous roles. Prepare to explain how you’ve collaborated across departments to achieve compliance and operational excellence.
✨Emphasise Continuous Improvement
Be prepared to talk about your approach to fostering a culture of continuous improvement. Share examples of how you've used methodologies like Lean or Six Sigma to drive operational excellence and enhance processes in your previous positions.