HR Manager UK&I

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Reports to: Chief People Officer (CPO)

Location: London, Hybrid

Position Type: Full-time

Job Summary

As the HRBP, UK and Ireland you will be the right hand to the Chief People Officer, turning strategic people initiatives into operational reality. In this hands-on role, you will manage day-to-day HR operations, lead employee relations, and implement policies that foster a high-performance culture. This is a critical, high-impact role in a small, fast-paced team, requiring exceptional organisational skills, discretion, and the ability to act autonomously to free the CPO to focus on long-term strategy.

Key Responsibilities

• Strategic Support to CPO (40%)
  • Operationalise Strategy: Help translate the CPO's strategic goals (e.g., culture, engagement) into daily HR operational plans.
  • Data-Driven Decision Support: Maintain HR metrics (KPIs) and prepare reports to assist the CPO in measuring the effectiveness of talent acquisition, turnover, and engagement.
  • Project Management: Lead key HR projects, including performance review cycles, salary benchmarking, and organisational design updates.
  • Horizon Scanning: Identify and flag potential employee relations issues or regulatory changes to the CPO.
• Employee Experience & Culture (30%)
  • Onboarding/Offboarding: Manage the entire employee lifecycle to ensure a smooth, welcoming experience.
  • Employee Relations: Act as the first point of contact for employee inquiries, mediating disputes, and conducting investigations when necessary.
  • Culture Champion: Proactively foster a positive, inclusive work environment aligned with company values.
  • Performance Management: Administer the performance appraisal system and support managers in coaching employees.
• HR Operations & Compliance (30%)
  • Policy Development: Develop and update employee handbooks, policies, and procedures to ensure legal compliance.
  • Compliance Management: Ensure all HR practices comply with local labor laws and regulations.
  • Payroll & Benefits Admin: Oversee the accuracy of payroll and administration of employee benefits (or manage the external payroll provider).
  • Records Maintenance: Maintain accurate employee data and records, ensuring high data integrity.

Required Skills & Experience

• Experience: 5+ years of experience in HR
• Qualifications: CIPD Level 5 minimum with company support for level 7 qualification.
• Strategic & Operational Blend: Proven ability to balance strategic thinking with hands-on, day-to-day operational tasks.
• Technical Skills: Advanced proficiency in HRIS and Microsoft Office/Excel.
• Communication: Excellent interpersonal skills, with the ability to build relationships at all levels and influence without authority.
• Confidentiality: High level of discretion in handling sensitive personnel data.

Why this role is unique

This role offers a rare opportunity to work directly with an experienced CPO in a fast-paced, high-growth, private-equity-backed business. You'll gain significant exposure and responsibility early on, with a real chance to accelerate your career by learning directly from a CPO who is passionate about developing talent and building high-performing teams. Unlike an HR Manager role in a large, established organisation, this is a genuinely hands-on position where getting the basics right really matters - and yes, that includes a meaningful amount of operational and administrative work. At the same time, you'll be involved across the full spectrum of HR, from running core people processes to shaping culture, supporting strategic initiatives, and helping scale the organisation from the ground up.