At a Glance
- Tasks: Manage key B2B Long-Term Care accounts and drive sustainable growth.
- Company: Join Vernacare, a thriving business passionate about healthcare innovation.
- Benefits: Enjoy competitive pay, generous leave, and wellness support.
- Other info: Be part of a fun, energetic team focused on collaboration and success.
- Why this job: Make a real impact in healthcare while working with fantastic customers.
- Qualifications: Experience in account management or sales, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Field‑Based
Department: UK B2B Division
Join a thriving business. Work with brilliant customers. Be part of a top‑performing team.
At Vernacare, we’re passionate about shaping the future of healthcare. We care deeply about the people we work with, the customers we serve, and the impact we make on the world around us. Guided by our C.A.R.E values — Customer First, Accountability, Recognition, and Environment & Social Wellbeing — we deliver innovative, sustainable healthcare essentials that genuinely make a difference.
We’re now looking for an energetic, driven, and relationship‑focused Commercial Account Manager to join our high‑performing B2B Long‑Term Care team. This is a fantastic opportunity to step into a role that directly contributes to business growth, works with some of our nicest customers, and joins a team that is fun, well‑gelled, supportive, and full of positive energy.
Why Join Vernacare?
- Be part of one of our top‑performing B2B teams, known for collaboration, enthusiasm, and consistently strong results
- Manage key strategic Long‑Term Care accounts, building meaningful partnerships with industry professionals
- Join a business that is growing, thriving, and investing in the future
- Play a role in delivering solutions that improve infection prevention, patient care, and sustainability across healthcare settings
The Role
As a Commercial Account Manager – B2B, you will take full ownership of your territory and strategic accounts, playing a critical role in driving sustainable growth across Vernacare’s Long‑Term Care portfolio.
Key Responsibilities
- Account & Territory Management: Own and deliver strategic account plans aligned to business objectives, customer needs, and market opportunities. Manage a defined portfolio of key B2B Long‑Term Care accounts, ensuring strong retention, growth, and long‑term partnerships. Analyse territory and account data to identify opportunities, risks, and areas for improvement. Plan and prioritise time effectively to maximise return on investment across your territory. Maintain accurate, up‑to‑date customer and activity records within the CRM system.
- Sales Growth & Commercial Delivery: Achieve and exceed agreed sales, margin, and KPI targets. Develop and maintain a healthy sales pipeline aligned to business strategy. Deliver solution‑focused selling by matching Vernacare’s products and services to customer needs. Identify and develop new business opportunities within both existing and new accounts. Coordinate and manage product evaluations, trials, and implementations where appropriate. Support and collaborate with distribution partners to ensure full promotion of Vernacare product ranges.
- Customer & Relationship Management: Build trusted, long‑term relationships with key decision‑makers, influencers, and stakeholders. Act as the primary point of contact for key accounts, ensuring a consistently high level of service. Understand customer challenges and objectives to provide added‑value, tailored solutions. Leverage internal expertise and cross‑functional support to deliver the best possible customer outcomes. Use strong relationships to support wider team objectives and collaborative wins.
- Collaboration & Communication: Work closely with internal teams including Marketing, Customer Services, Supply Chain, and Sales Leadership. Share market intelligence, customer feedback, and competitor insights to support business decision‑making. Communicate effectively across all levels of the organisation, adapting style and approach as required. Actively contribute to a positive, high‑energy, and collaborative team culture.
- Market Knowledge & Continuous Improvement: Develop and maintain a strong understanding of the Long‑Term Care market and Vernacare’s strategic objectives. Take ownership of ongoing professional development, including product, market, and industry knowledge. Contribute ideas and insights to support innovation, service improvement, and new product development. Work closely with Marketing and relevant stakeholders to support long‑term growth strategies.
- Compliance & Professional Standards: Operate in line with all company policies, procedures, and regulatory requirements. Demonstrate Vernacare’s C.A.R.E values in all aspects of your role. Support health, safety, and wellbeing standards across your area of responsibility.
About You
We’re looking for someone who brings both capability and energy — someone who thrives in a relationship‑driven role and enjoys being part of a lively, committed team.
You will bring:
- Experience in Key Account Management or sales (healthcare, infection prevention, or Long‑Term Care desirable)
- Strong commercial acumen and strategic thinking
- Excellent communication skills, with confidence engaging stakeholders at all levels
- A customer‑centric mindset with the ability to deliver value‑led solutions
- A proactive, organised working style and the ability to manage your own territory effectively
Desirable:
- Medical or infection prevention knowledge
- Marketing experience
- Good understanding of distributor management
Our Commitment
At Vernacare, we are committed to:
- Delivering exceptional care and solutions across the healthcare sector
- Operating with transparency, integrity, and sustainability at our core
- Encouraging continuous improvement, innovation, and shared success
Why Join Us?
We offer a competitive benefits package designed to support your wellbeing and reward your contribution:
- Life Insurance – 4x salary
- 25 days annual leave + bank holidays
- Enhanced sick pay scheme
- EV & Cycle to Work salary sacrifice schemes
- Employee Assistance Programme, including 24/7 GP access
- Mental Health First Aiders
- Refer a Friend Scheme – earn up to £1,000
- Company pension scheme
- Quarterly Impact Awards – up to £2,500
- Manager Recognition Awards
Ready to Make an Impact?
If you’re excited by the opportunity to join a thriving business, work with great customers, and be part of a fun, high‑energy team, we’d love to hear from you. Apply today and help drive the future of Long‑Term Care at Vernacare.
Commercial Account Manager – B2B Long Term Care (Field Based) employer: Vernacare International
Vernacare is an exceptional employer that prioritises the wellbeing of its employees while fostering a culture of innovation and accountability. With a hybrid working model based in Chorley or Bolton, we offer a supportive environment where you can thrive, alongside competitive benefits such as enhanced sick pay, life insurance, and opportunities for professional growth. Join us to be part of a dynamic team dedicated to making a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Manager – B2B Long Term Care (Field Based)
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Vernacare International.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Vernacare International.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Vernacare International, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Commercial Account Manager – B2B Long Term Care (Field Based)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Vernacare International.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Vernacare International.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Vernacare International. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Vernacare International. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Vernacare International
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Vernacare International’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
