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For Companies At a Glance
- Tasks: Manage client relationships, drive platform adoption, and identify growth opportunities.
- Company: Innovative software company transforming public sector communications.
- Benefits: OTE £55,000, private health insurance, pension scheme, and flexible hybrid working.
- Other info: Great career progression opportunities and a supportive team culture.
- Why this job: Join a fast-growing team and make a real impact in the public sector.
- Qualifications: Experience in account management, ideally with public sector clients.
The predicted salary is between 38500 - 46250 £ per year.
Location: Epsom, Surrey (hybrid after probation)
Hours: Monday to Friday, 9am - 6pm
Salary: OTE £55,000 (base + commission/bonus)
Who they Are
They are an innovative software company based in Epsom, Surrey. They have been delivering complex digital solutions to public and private sector organisations across the UK. The flagship product is a trusted communications and engagement platform used by local councils, NHS trusts and central government departments — helping teams inform and engage citizens, promote initiatives and share policy updates in a secure, accessible and impactful way. They are proud to be part of the G-Cloud and Digital Outcomes & Specialists frameworks, supporting the UK public sector's digital transformation journey. Recognised as one of the fastest growing tech suppliers to the public sector, they have built a fantastic portfolio of central and local government and NHS customers.
The Role
This is not a role for someone who waits to be told what to do. They are looking for an Account Manager who takes full ownership of their portfolio — someone who is meticulous, commercially minded, and genuinely invested in the success of their clients and the business. You will manage a portfolio of customers, primarily in the public sector, building deep relationships, driving platform adoption and identifying every opportunity to grow and strengthen those accounts. You will be the first person to spot a renewal on the horizon, the one who has already started the conversation before anyone else has noticed it is due. You will understand the procurement landscape your clients operate within, plan ahead to navigate it, and make sure nothing slips through the cracks. Where there is an opportunity to upsell or introduce a client to a feature or service that genuinely adds value, you will take it.
What You Will Be Doing
- As the main point of contact for your assigned customers, you will manage the full relationship across every stage of the contract lifecycle.
- You will build trusted relationships where clients come to you first.
- You will take ownership of renewals from start to finish, managing timelines proactively.
- You will actively look for opportunities to upsell relevant features, services or expanded usage.
- You will gather and interpret client requirements to propose tailored solutions.
- You will coordinate with internal teams to resolve issues quickly and effectively.
- You will support the preparation of responses to pre‑qualification questionnaires and tender invitations.
What they are Looking For
You are proactive, organised and commercially sharp. You take ownership instinctively. You are meticulous when it comes to renewals and contract management. You understand how public sector procurement works. You are a strong communicator who builds genuine relationships. You are comfortable working across a varied portfolio, managing multiple priorities simultaneously.
Career Progression
You will work closely alongside our Account Director, with real potential to move into senior or strategic roles as the business continues to grow. There are genuine opportunities to influence product development, shape customer strategy and contribute to innovation projects.
Benefits
We offer a competitive benefits package including an OTE of £55,000 (base salary plus commission and bonus), private health insurance after your first year, a company pension scheme, and a friendly and supportive team culture with real room to grow. After a six‑month probation period, flexible hybrid working is available.
Account Manager employer: Vermillion Analytics
Contact Detail:
Vermillion Analytics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry, especially those who work with public sector clients. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their flagship platform and how it benefits public sector organisations. This will help you demonstrate your knowledge and show that you're genuinely interested in helping their clients succeed.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of an Account Manager. Highlight your ability to build relationships and manage renewals proactively. Show them you’re the one who can spot opportunities before they even arise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the innovative work we do in the public sector.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with public sector clients and any relevant skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Showcase Your Proactivity: In your application, give examples of how you've taken ownership in previous roles. We love candidates who don’t wait to be told what to do, so share stories that demonstrate your proactive approach and ability to manage timelines effectively.
Communicate Clearly: Your written communication skills are key for this role, so make sure your application is clear and concise. Use straightforward language and structure your thoughts logically. This will help us see how you can build those trusted relationships with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Vermillion Analytics
✨Know Your Clients
Before the interview, research the company’s existing clients and their needs. Understanding the public sector landscape and how the company’s platform serves these clients will show your genuine interest and help you articulate how you can add value.
✨Demonstrate Proactivity
Be ready to share examples of how you've taken ownership in previous roles. Highlight situations where you anticipated client needs or identified upselling opportunities without being prompted. This aligns perfectly with what they’re looking for in an Account Manager.
✨Master the Procurement Process
Brush up on public sector procurement processes before your interview. Being able to discuss how you would navigate these frameworks will demonstrate your readiness to hit the ground running and manage renewals effectively.
✨Showcase Your Communication Skills
Prepare to discuss how you build relationships with clients. Share specific examples of how you’ve communicated effectively with stakeholders to understand their goals and challenges. This will illustrate your ability to be a trusted point of contact.