At a Glance
- Tasks: Review and assess complex Large Loss claims for quality assurance and technical oversight.
- Company: Join a leading firm dedicated to maintaining high technical standards in claims management.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Dynamic role focused on quality assurance with opportunities for career growth.
- Why this job: Make a real impact by influencing business performance and protecting customer outcomes.
- Qualifications: Experience in handling Large Loss claims and strong technical knowledge of claims law.
The predicted salary is between 60000 - 75000 £ per year.
Are you an experienced Large Loss Claims professional with a passion for technical quality, governance, and continuous improvement? Do you thrive on reviewing complex claims, challenging decisions, and driving best practice without owning the claim outcome? We're looking for a Technical Controller – Large Loss to join our Claims Technical Team, providing independent quality assurance and technical oversight across high value and complex claims. This is an opportunity to influence business performance, protect customer outcomes, and play a key role in maintaining the highest technical standards across our Large Loss operation.
What you'll be doing
- As a Technical Controller, you'll act as an independent technical authority, reviewing complex Large Loss claims to ensure they are managed fairly, consistently, and in line with regulatory expectations and best practice.
- Your responsibilities will include:
- Conducting structured quality assurance reviews across Large Loss claims
- Assessing technical decision making, liability, causation, quantum, reserving, litigation strategy, and documentation quality
- Providing independent challenge and assurance on Large Loss reserving decisions
- Identifying technical risks, conduct issues, customer detriment, and opportunities for improvement
- Delivering constructive feedback and quality insights to handlers and technical leaders
- Producing thematic analysis to support training, process improvements, and governance reporting
- Undertaking targeted reviews of panel solicitors and claims with Large Loss development potential
- Supporting governance forums through quality intelligence and technical expertise
This is a second line oversight role focused on assurance and quality, rather than operational claims handling or performance management.
What we're looking for
- We're interested in hearing from professionals who have:
- Significant experience handling or overseeing Large Loss claims, including complex injury, specialist liability, or high value property claims
- Strong technical knowledge of claims law, litigation processes, reserving principles, and expert evidence
- Experience in claims quality assurance, auditing, or technical peer review
- A thorough understanding of Consumer Duty, conduct risk, and fair value principles
- The ability to objectively assess complex claims and communicate clear, evidence based conclusions
- Excellent analytical, written, and stakeholder management skills
- Confidence to influence and challenge senior stakeholders without direct authority
- Intermediate Excel skills and experience analysing claims data and trends
- Experience across multiple jurisdictions including England & Wales, Northern Ireland, Republic of Ireland, Channel Islands, or European markets would be advantageous.
What makes you successful
You'll be someone who combines technical expertise with sound judgement and integrity. You'll enjoy analysing complex information, identifying trends, and influencing positive change while maintaining independence and objectivity. You'll demonstrate:
- Technical excellence
- Analytical thinking
- Professional judgement
- Quality and risk awareness
- Constructive challenge
- Strong stakeholder engagement
- A customer and conduct focused mindset
Large Loss Technical Controller in London employer: Vermelo
As a Large Loss Technical Controller, you will join a dynamic and supportive Claims Technical Team that values technical excellence and continuous improvement. Our company fosters a collaborative work culture where your expertise will directly influence business performance and customer outcomes, while offering ample opportunities for professional growth and development. Located in a vibrant area, we provide a stimulating environment that encourages innovation and the sharing of best practices, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Large Loss Technical Controller in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Vermelo). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Vermelo. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Large Loss Technical Controller in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Vermelo.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Vermelo. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Vermelo
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Vermelo to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Vermelo, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Vermelo's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
