At a Glance
- Tasks: Lead the design of innovative insurance partnerships and enhance customer journeys.
- Company: Dynamic UK-based insurance company with a flexible, hybrid work culture.
- Benefits: Private medical insurance, yearly bonuses, and generous annual leave.
- Other info: Opportunity for career growth in a collaborative and innovative setting.
- Why this job: Shape the future of insurance solutions while collaborating with top executives.
- Qualifications: Experience in fast-paced environments and strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
This role is for an impressive UK based Insurance company. They are a flexible, hybrid working employer with offices based in Manchester, Peterborough and London where travel to would be expected. Although, the primary role will be out and about seeing clients and partners as and when required.
Role Purpose
To lead the end-to-end design of corporate partnership propositions, acting as the bridge between sales, operations, technology, finance and legal. This role is responsible for architecting the customer journey, defining the technical integration, and—crucially—owning the development of the contractual frameworks and commercial schedules that underpin every new partnership.
Key Responsibilities
- Customer Journey Mapping: Design the end-to-end user experience for personal lines products (Motor, Home, Pet, etc.) via the partner's platform and/or requirements, ensuring compliance with Consumer Duty.
- Technical Scoping: Capture the requirements for API integrations, white-label portals, and data-sharing protocols.
- Operational Viability: Validate that our back-office and claims teams can support the volume and service levels promised to provide first-class customer outcomes.
- Process Optimisation: Expertise in mapping and improving the
Head of Solutions Design in London employer: Vermelo
Join a leading UK-based insurance company that champions flexibility and innovation in the workplace. With a collaborative culture and a commitment to employee growth, you will thrive in a dynamic environment that values your contributions while offering competitive benefits such as private medical insurance, a yearly bonus scheme, and generous annual leave. This role not only allows you to shape the future of corporate partnerships but also provides opportunities for meaningful client engagement across vibrant locations like Manchester, Peterborough, and London.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Solutions Design in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews by practising your pitch. Know your stuff about customer journey mapping and technical scoping, and be ready to share examples of how you've optimised processes in the past. Confidence is key!
✨Tip Number 3
Research the company thoroughly. Understand their products, values, and recent news. This will not only help you tailor your conversations but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Solutions Design in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Solutions Design role. Highlight your experience in customer journey mapping and technical scoping, as these are key responsibilities. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in insurtech and how you can influence C-suite executives. We love a good story that connects your past experiences to our needs.
Showcase Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving skills. Talk about how you've optimised processes or designed innovative solutions in previous roles. We’re all about finding creative ways to engage customers and improve propositions!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Vermelo
✨Know Your Customer Journey
Make sure you understand the end-to-end user experience for personal lines products. Be ready to discuss how you would design this journey and ensure compliance with Consumer Duty. Bring examples of how you've mapped customer journeys in the past.
✨Technical Scoping Savvy
Brush up on your knowledge of API integrations and data-sharing protocols. Be prepared to explain how you would capture technical requirements and ensure operational viability. Showing familiarity with these concepts will impress the interviewers.
✨Contractual Frameworks Expertise
Familiarise yourself with drafting and negotiating commercial schedules. Be ready to discuss your experience in creating contractual frameworks and how you ensure they meet both legal and operational needs. This is crucial for the role!
✨Showcase Your Influencing Skills
Since you'll be working with C-suite executives, demonstrate your ability to influence and navigate complex relationships. Share specific examples of how you've successfully collaborated with senior stakeholders in previous roles.
