At a Glance
- Tasks: Manage the renewal process for customers and identify growth opportunities.
- Company: Join a dynamic team focused on customer success and retention.
- Benefits: Competitive salary, flexible working hours, and career advancement.
- Other info: Fast-paced environment with plenty of learning opportunities.
- Why this job: Make a real impact by helping customers thrive and grow.
- Qualifications: Strong communication skills and experience in customer relationship management.
The predicted salary is between 40000 - 50000 Β£ per year.
We are looking for a Commercial Renewals Partner to join our team. You will be responsible for managing the end-to-end renewal process for existing customers, ensuring contracts are renewed on time, revenue is retained, and opportunities for growth (upsell/cross-sell) are identified.
Key Responsibilities
- Own and drive the renewal lifecycle (typically 90β180 days pre-expiry)
- Ensure timely and accurate contract renewals
- Forecast renewal pipeline and revenue
- Build relationships with key customer stakeholders
- Understand customer value realization and outcomes
- Address risks that could impact renewal
- Handle pricing, discounting, and commercial terms
- Work with procurement and legal teams where required
- Minimise churn and maximise retention rates
- Identify upsell and cross-sell opportunities
- Partner with Account Executives / Sales for expansion
Key Skills
Commercial Renewals Partner in Hampshire employer: Vermelo
As a Commercial Renewals Partner at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive benefits, including flexible working arrangements and opportunities for professional advancement, all within a collaborative environment that values your contributions. Join us in a location that fosters innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.