At a Glance
- Tasks: Manage the renewal process for customers and identify growth opportunities.
- Company: Join a dynamic team in a fast-paced, collaborative environment.
- Benefits: Enjoy 25 days annual leave, health cash plan, and performance bonuses.
- Other info: Great company culture with structured learning and well-being support.
- Why this job: Make a real impact by retaining customers and driving growth.
- Qualifications: Strong negotiation skills and experience in contract management.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Commercial Renewals Partner to join our team. You will be responsible for managing the end-to-end renewal process for existing customers, ensuring contracts are renewed on time, revenue is retained, and opportunities for growth (upsell/cross-sell) are identified.
Key Responsibilities
- Own and drive the renewal lifecycle (typically 90–180 days pre-expiry)
- Ensure timely and accurate contract renewals
- Forecast renewal pipeline and revenue
- Build relationships with key customer stakeholders
- Understand customer value realization and outcomes
- Address risks that could impact renewal
- Handle pricing, discounting, and commercial terms
- Work with procurement and legal teams where required
- Minimise churn and maximise retention rates
- Identify upsell and cross-sell opportunities
- Partner with Account Executives / Sales for expansion
Key Skills & Experience
- Strong commercial and negotiation skills
- Experience with contract management / renewals
- Customer relationship management
- Financial and forecasting ability
- Stakeholder management across multiple functions
- Familiarity with CRM tools (e.g., Salesforce)
What we offer in return?
- A collaborative and fast-paced work environment.
- 25 days annual leave plus Bank Holidays and the ability to buy an additional three days holiday.
- Health Cash Plan - A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more.
- Life Assurance 4x annual salary
- Team and Company events
- A structured pathway to learn and develop.
- Employee referral scheme
- Joint contribution pension scheme via Scottish Widows
- Performance related monthly Bonus scheme
- Hybrid working including onsite parking when in the office
- Great company culture
- Well-being support
Locations
Commercial Renewals Partner in Eastleigh, Hampshire employer: Vermelo
Join a dynamic and collaborative team as a Commercial Renewals Partner, where you will thrive in a fast-paced environment that prioritises employee well-being and growth. With generous benefits including 25 days of annual leave, a health cash plan, and a structured development pathway, we are committed to fostering a culture of support and opportunity. Our hybrid working model and engaging company events further enhance the unique advantages of working with us, making it an excellent choice for those seeking meaningful and rewarding employment.
