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- Tasks: Analyse customer outcomes and ensure compliance in a dynamic financial services environment.
- Company: Reputable financial services organisation committed to customer satisfaction.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Make a real difference by improving customer experiences and driving compliance.
- Qualifications: Strong analytical skills and a passion for customer-focused insights.
- Other info: Join a supportive team and thrive in a fast-paced, impactful role.
The predicted salary is between 36000 - 60000 £ per year.
A financial services organization in England is seeking a Customer Outcomes Analyst to drive improvements and ensure compliance within a regulated environment. The ideal candidate will have a strong background in customer analytics, a customer-focused mindset, and the ability to build relationships across teams.
Responsibilities include:
- Monitoring customer outcomes
- Contributing to governance
- Supporting the Consumer Duty compliance
This contract role is perfect for someone inquisitive and ready to make a meaningful impact.
Customer Outcomes Analyst — Governance and Insight employer: Vermelo
Contact Detail:
Vermelo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Outcomes Analyst — Governance and Insight
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work in customer analytics. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for your interviews by researching the company’s recent projects and initiatives. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their governance and compliance efforts.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven improvements in customer outcomes in the past. This will help you stand out as someone who can make a meaningful impact.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with the right opportunities in the financial services world.
We think you need these skills to ace Customer Outcomes Analyst — Governance and Insight
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer-centric mindset in your application. We want to see how you've put customers at the heart of your previous roles and how that aligns with our mission.
Demonstrate Your Analytical Skills: Since this role is all about customer analytics, don’t shy away from showcasing your analytical prowess. Share specific examples of how you've used data to drive improvements or insights in past positions.
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. We love seeing candidates who take the time to align their experiences with the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Vermelo
✨Know Your Customer Analytics
Brush up on your customer analytics skills before the interview. Be ready to discuss specific tools and methodologies you've used in the past, as well as how they can drive improvements in customer outcomes.
✨Understand Compliance and Governance
Familiarise yourself with the Consumer Duty regulations and how they impact customer outcomes. Being able to articulate your understanding of compliance within a regulated environment will show that you're serious about the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships across teams in previous roles. This is crucial for a Customer Outcomes Analyst, so think of specific instances where collaboration led to positive results.
✨Be Inquisitive and Engaged
Demonstrate your inquisitive nature by preparing thoughtful questions about the company's approach to customer outcomes and governance. This shows that you're not just interested in the role, but also in making a meaningful impact.
