At a Glance
- Tasks: Resolve complex customer issues in CCTV and telematics, ensuring effective solutions.
- Company: VisionTrack, a leader in video telematics and connected vehicle technology.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in technical support and strong problem-solving skills.
The predicted salary is between 40000 - 45000 £ per year.
VisionTrack, a leading provider of video telematics and connected vehicle technology, seeks a Senior Technical Support Specialist to resolve complex customer and product issues across CCTV, hardware and cloud platforms.
You will act as an escalation point, owning investigations through to resolution and coordinating with customers, Field Engineers, Product, Development and Operations to diagnose faults and ensure effective closure.
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