At a Glance
- Tasks: Support the team in managing customer claims and handling calls and emails.
- Company: Dynamic company in the credit hire industry with a focus on excellent service.
- Benefits: Professional development opportunities and a friendly work environment.
- Other info: Enthusiastic candidates will thrive in this supportive and engaging workplace.
- Why this job: Join a fast-paced team and grow your career from the ground up.
- Qualifications: Experience in an office environment and strong customer service skills.
The predicted salary is between 26400 - 32000 £ per year.
This is a fantastic opportunity to work for a dynamic, fast-moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work.
The Ideal Candidate Will have experience of working on the phones in an office environment, managing incoming and outgoing calls as well as emails.
All training will be provided but a friendly approach, enthusiasm and excellent customer service are essential.
There is room for professional development, if desired, which will see you grow from the ground up.
Responsibilities Provide unparalleled support to the team to enable them to progress the customer’s claim Manage incoming calls, directing callers to the appropriate team and handling basic queries Follow up with customers for pre-requested documents, such as images of their vehicle damage Assist the team with investigations into liability, contacting witnesses and sending out statements Receive and process updates from various partner companies Manage emails, adding mail to handlers’ files Chase insurers for payment of outstanding invoices, over the phone and via email Submit invoices to insurer for payment; including a sense check review of those invoices prior to submission Key Skills and Knowledge Great phone man...
New Claims Admin Assistant employer: Vermelo RPO
Join a vibrant and fast-paced team in the credit hire industry, where your contributions are valued and professional growth is encouraged. With a strong focus on customer service and a supportive work environment, you'll receive comprehensive training and the opportunity to develop your skills from the ground up. Our company culture fosters collaboration and enthusiasm, making it an excellent place for those looking to make a meaningful impact in their careers.
