At a Glance
- Tasks: Assist with customer inquiries and manage insurance documentation.
- Company: Join a growing Accident Management Company focused on client satisfaction.
- Benefits: Enjoy a fun, sociable office environment with opportunities for personal development.
- Why this job: Build transferable skills while making a real impact in accident management.
- Qualifications: Motivated individuals with a friendly attitude are encouraged to apply.
- Other info: Perfect for high school and college students looking for flexible work experience.
The predicted salary is between 24000 - 36000 £ per year.
We are a well-established and expanding Accident Management Company and we look to provide our clients with replacement vehicles following a non-fault accident. We are currently looking for a motivated, hard-working and friendly individual to join our Admin Team. Our admin assistants will have a range of daily tasks to complete. We offer a role that allows you to build transferable skills and we encourage personal development alongside working in a fun and sociable office. Main responsibilities of the role: Supporting the business with customer enquiries. Awareness of our insurance policy and stipulations surrounding this. Following up with clients to ensure required documents and paperwork have been submitted and are in line with our insurance policy. Notifying the other drivers’ insurers of the claim within set deadlines. Making enquiries with other parties involved in the accident, such as witnesses. Insurers, and other drivers, as well as obtaining CCTV footage and dashcam. Setting up meeting rooms for guests and/or interviews. Obtaining and recording invoices accurately on the system in a timely manner and communicating with recovery agents. Liaising with panel solicitors for Personal Injury claims in order to obtain relevant updates. Ensuring the ordering of office supplies are done in a timely manner – such as stationary/kitchen supplies. Helping the b…
New Claims Admin Assistant employer: Vermelo RPO
Contact Detail:
Vermelo RPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Claims Admin Assistant
✨Tip Number 1
Familiarize yourself with the basics of accident management and insurance policies. Understanding these concepts will help you engage in meaningful conversations during the interview and demonstrate your motivation for the role.
✨Tip Number 2
Showcase your organizational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will highlight your ability to handle the diverse responsibilities of the Admin Assistant role.
✨Tip Number 3
Practice your communication skills, as you'll be liaising with clients and other parties involved in claims. Being able to convey information clearly and effectively will set you apart from other candidates.
✨Tip Number 4
Research our company culture and values. Showing that you align with our fun and sociable office environment can make a positive impression and demonstrate that you're a good fit for the team.
We think you need these skills to ace New Claims Admin Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the New Claims Admin Assistant position. Make sure you understand the responsibilities and skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administrative roles or customer service. Mention specific tasks that align with the responsibilities listed in the job description, such as handling inquiries or managing documentation.
Showcase Your Skills: Demonstrate your organizational skills and attention to detail in your application. Provide examples of how you've successfully managed multiple tasks or projects in a previous role, as these are crucial for the position.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work in the Accident Management sector and how you can contribute to the team’s success.
How to prepare for a job interview at Vermelo RPO
✨Show Your Customer Service Skills
Since the role involves supporting the business with customer enquiries, be prepared to discuss your previous experience in customer service. Share specific examples of how you've handled inquiries or resolved issues effectively.
✨Understand Insurance Policies
Familiarize yourself with basic insurance terminology and policies. This will help you demonstrate your awareness of the stipulations surrounding the insurance policy during the interview.
✨Highlight Your Organizational Skills
The job requires managing various tasks like following up with clients and obtaining documents. Be ready to talk about how you prioritize tasks and stay organized in a busy environment.
✨Emphasize Teamwork and Communication
Since you'll be liaising with different parties, including solicitors and recovery agents, showcase your ability to work well in a team and communicate effectively. Share examples of successful collaborations from your past experiences.