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For Companies At a Glance
- Tasks: Provide first-line technical support and assist with IT systems maintenance.
- Company: Join a dynamic team at GWV Talent Solutions, a leader in IT recruitment.
- Benefits: Enjoy opportunities for growth, learning, and a collaborative work environment.
- Why this job: Kickstart your IT career while making a real impact on infrastructure security.
- Qualifications: Experience in technical support and a solid understanding of IT systems required.
- Other info: This role is perfect for tech-savvy individuals eager to learn and grow.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
- Provide first-line technical support via the Service Desk and third-party support providers (e.g., Wanstor)
- Log, manage, and escalate IT tickets as needed
- Support user onboarding and offboarding, including system access and hardware setup
- Perform routine checks, backups, and health monitoring of IT systems
- Maintain accurate documentation and inventories
- Assist with security updates and ensure infrastructure is up to date
- Collaborate with the IT team on infrastructure improvements and projects
What We’re Looking For:
- Experience in a technical support or infrastructure role
- Solid understanding of IT systems, networks, and hardware/software
- Strong troubleshooting and communication skills
- Highly organised, with excellent attention to detail
- Ability to manage time effectively and work both independently and as part of a team
Key Attributes:
- Problem-solver with a proactive mindset
- Clear communicator with strong interpersonal skills
- Adaptable and willing to learn new technologies
- Committed to delivering a high standard of service
GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at www.gerrrardwhite.com
Infrastructure Junior Technician employer: Vermelo RPO
Contact Detail:
Vermelo RPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Junior Technician
✨Tip Number 1
Familiarise yourself with common IT systems and tools that are used in infrastructure roles. This could include understanding ticketing systems, remote support tools, and basic networking concepts. Showing that you have a grasp of these will make you stand out during the interview.
✨Tip Number 2
Brush up on your troubleshooting skills by practicing common technical issues you might encounter in an IT support role. Being able to demonstrate your problem-solving abilities with real-world examples can impress the hiring team.
✨Tip Number 3
Network with current or former employees in similar roles, either through LinkedIn or local tech meetups. They can provide insights into the company culture and the specific skills that are valued, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your adaptability and willingness to learn new technologies. The IT field is constantly evolving, and showcasing your enthusiasm for continuous learning can set you apart from other candidates.
We think you need these skills to ace Infrastructure Junior Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support or infrastructure roles. Emphasise your understanding of IT systems, networks, and any troubleshooting skills you possess.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving abilities and communication skills, as well as your willingness to learn new technologies.
Highlight Key Attributes: In your application, clearly outline your organisational skills and attention to detail. Provide examples of how you've managed time effectively in previous roles or projects.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Vermelo RPO
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of IT systems, networks, and hardware/software. Be prepared to discuss any relevant experience you have in technical support or infrastructure roles, as this will demonstrate your capability for the position.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Employers love to see a proactive mindset, so think of specific instances where you identified a problem and successfully resolved it.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to assist users who aren't as tech-savvy. This will show that you can be an effective communicator within the team.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Discuss how you manage time effectively and keep track of tasks, especially when logging and managing IT tickets. Attention to detail is crucial in maintaining accurate documentation and inventories.
