Hire Monitoring Claims Handler
Working Hours - Monday to Friday, 8am – 4:30pm - 37.5 hours per week.
This is a fantastic opportunity to work for a dynamic, fast-moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work.
The Ideal Candidate
Will have experience of working on the phones in an office environment, managing incoming and outgoing calls as well as emails. All training will be provided but a friendly approach, enthusiasm and excellent customer service are essential. There is room for professional development, if desired, which will see you grow from the ground up.
Responsibilities
- Provide unparalleled support to the team to enable them to progress the customer’s claim
- Manage incoming calls, directing callers to the appropriate team and handling basic queries
- Follow up with customers for pre-requested documents, such as images of their vehicle damage
- Assist the team with investigations into liability, contacting witnesses and sending out statements
- Receive and process updates from various partner companies
- Manage emails, adding mail to handlers’ files
- Chase insurers for payment of outstanding invoices, over the phone and via email
- Submit invoices to insurer for payment; including a sense check review of those invoices prior to submission
Key Skills and Knowledge
- Great phone manner and customer service skills
- Strong written and verbal skills
- Must be computer literate
- Have a ‘can-do’ attitude and a willingness to get stuck in
- Attention to detail and the ability to proactively identify errors and problem solve
Desirable Skills
- Basic knowledge of the motor claims process
What benefits are there?
- 25 days holiday plus bank holidays
- Regular company events
- Pension scheme
- Hybrid working schedule; 3 days in the office and 2 days at home per week
- Monthly McDonald's breakfast
This is a fantastic role based in an award-winning company so if you feel you have the right skills, drive and enthusiasm, please apply today!
Hire Monitoring Claims Handler in Uxbridge employer: Vermelo RPO Careers
Join a dynamic and growing Financial Services business that values collaboration and innovation, offering a supportive work culture where your contributions are recognised and impactful. As a Central Functions Finance Business Partner, you will have the opportunity to engage with senior leaders, driving strategic financial decisions while benefiting from professional development opportunities and a commitment to employee growth. Located in a vibrant area, the company promotes a healthy work-life balance and fosters an environment where your expertise can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Monitoring Claims Handler in Uxbridge
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Vermelo RPO Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Vermelo RPO Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Vermelo RPO Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Vermelo RPO Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Vermelo RPO Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Vermelo RPO Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Vermelo RPO Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Vermelo RPO Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
