At a Glance
- Tasks: Troubleshoot and innovate with cutting-edge IoT technology while helping enterprise clients.
- Company: Join Verkada, a leader in AI-powered security solutions with a vibrant culture.
- Benefits: Enjoy private medical coverage, flexible PTO, and a kitchen stocked with snacks.
- Other info: Onsite role in London from June 2027 to June 2028 with excellent career growth opportunities.
- Why this job: Make a real impact in tech while building valuable skills in a dynamic environment.
- Qualifications: Seeking university students in technical disciplines with problem-solving and communication skills.
The predicted salary is between 40000 - 41600 £ per year.
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It’s the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
About The Role
Ready to dive into the world of smart tech and help build the future of IoT? As an Industrial Placement on our Technical Support Engineering team, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based onsite in our London office, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design. This industrial placement is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.
What You'll Do
- Troubleshoot and Innovate: Solve complex network, hardware, and software issues for the Verkada platform
- Be an Expert: Provide customers with best practices for system design and integration
- Communicate with Impact: Clearly explain technical concepts to customers both verbally and in writing
- Own the Problem: Take charge of customer issues from start to finish, ensuring a successful resolution
- Team Up: Collaborate with our Engineering and Product teams to test new products and identify bugs
- Share Knowledge: Create content for our Knowledge Base to help others
- Hands-on Projects: Get involved with lab testing and various team projects
What You Bring
- University students seeking a Sandwich year / Industrial Placement who are working towards a Bachelor’s or Master's degree in a related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
- Coursework with a focus on computer networking, Linux, computer systems, Python or other coding language
- Ability to communicate complex technical matters both orally and in writing
- Demonstrated problem-solving skills and attention to detail
- Ability to work within a team environment
- Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+
This placement year will take place from June 2027 - June 2028. Must be willing and able to work onsite five days per week.
Industrial Placement Perks & Benefits
- Private medical and dental coverage
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Commuter benefits
- Kitchen filled with drinks and snacks & daily food allowance at the office
Additional Information
We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs). Below is the annual on-target earnings (OTE) range for employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range £40,000 - £41,600 GBP
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy.
Technical Support Engineer - Industrial Placement 2027 (12-months) employer: Verkada
Verkada is an exceptional employer that empowers its employees to make a tangible impact in the world of IoT technology. With a vibrant work culture in our London office, we offer extensive growth opportunities, hands-on projects, and a supportive environment where interns are integral to our team. Enjoy competitive benefits including private medical coverage, flexible PTO, and a well-stocked kitchen, all while working with cutting-edge technology alongside industry experts.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer - Industrial Placement 2027 (12-months)
✨Leverage University Partnerships
Get in touch with your university's career services—they often have placement programmes or partnerships with companies in IT consulting. Attend any career fairs they host, as many firms (includingVerkada) look for fresh talent there.
✨Join IT Consulting Communities
Dive into IT consulting forums and local meetups. Platforms like Meetup.com can help you find groups where consultants hang out and discuss industry trends. This is a great way to build connections, learn from experienced pros, and even hear about placement opportunities first-hand.
✨Show Off Your Tech Skills
Create a GitHub profile or contribute to open-source projects. IT consulting is all about problem-solving, and showcasing your technical skills shows potential employers that you can tackle real-world challenges. Make sure you can share examples during interviews!
✨Apply Directly to Verkada
Don't wait for job alerts; be proactive and apply directly to Verkada through our website. Tailor your application to highlight how your skills align with our projects, as we often look for motivated placements who can contribute right away.
We think you need these skills to ace Technical Support Engineer - Industrial Placement 2027 (12-months)
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, we love to see your technical know-how shine through. Make sure your CV includes relevant programming languages, tools, and methodologies you've used, such as Agile or Scrum. Don't forget to mention any academic projects or hackathons that showcase your problem-solving skills!
Include Case Studies in Your Cover Letter:As you're applying for a placement, it's important to demonstrate your practical knowledge and learning potential. Include specific case studies in your cover letter that highlight how you approached IT-related challenges. Show us how you think and how excited you are to learn from Verkada.
Highlight Your Communication Skills:In IT consulting, it's not just about tech skills; being able to communicate complex ideas clearly is vital. Mention any experience where you’ve worked in teams or presented ideas, as this will show us you can bridge the gap between IT and business effectively.
Consolidate Your Academic Achievements:For your CV, make sure to list relevant coursework or certifications that give you a leg up. Any distinctions or projects related to IT or consulting should stand out—we want to see that you've got the brainpower to back up your tech skills!
How to prepare for a job interview at Verkada
✨Master the Basics of IT Consulting
Brush up on core concepts in IT consulting, like business analysis, project management, and solution design. We want to see your understanding of how technology can solve real business problems, so prepare to discuss case scenarios where you've applied these concepts, even if in a classroom setting or personal project.
✨Show Off Your Problem-Solving Skills
Expect to encounter some case study questions during your interview, where they'll put your problem-solving skills to the test. We should practice articulating our thought process clearly, breaking down complex IT issues into manageable parts. Use your coursework or any relevant projects as examples!
✨Build a Solid Portfolio
Since this is a placement, showcasing any hands-on experience, whether it’s through internships, projects, or even contributions to open-source, can really set you apart. Let’s create a portfolio that highlights not just the technical skills but also your ability to collaborate and communicate effectively, since consulting is all about teamwork.
✨Prepare for Behavioural Questions
They'll likely ask about your experiences and how you've handled specific situations. Practising responses to common behavioural questions, especially relating to teamwork and challenges in IT projects, will help us show our fit for Verkada. Think about how you can relate your academic group work or personal initiatives to demonstrate your successes and learnings.
