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- Tasks: Oversee global order fulfillment and ensure timely dispatch of products.
- Company: Join Verkada, a leader in AI-powered cloud security solutions.
- Benefits: Enjoy healthcare coverage, flexible PTO, and wellness perks.
- Why this job: Be part of a dynamic team making a real impact in security.
- Qualifications: 2+ years in office fulfillment and strong communication skills required.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. Over 30,000 organizations worldwide, including more than 100 companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
The Verkada Team is seeking a Fulfillment Specialist to join our Fulfillment team in London! We are looking for a self-starter to support our global Operations and Sales teams. This opportunity requires an experienced individual with excellent problem-solving abilities, high attention to detail, and a can-do attitude! This is a full-time, in-person role based in our London office.
What You'll Do
- Assist in overseeing global order fulfillment, which includes processing incoming orders, validating the accuracy of purchase order contents, and coordinating with our warehouses to ensure timely dispatch.
- Process incoming returns from our customers and warehouse. This includes receiving, categorizing, and initiating refurbishment processes.
- Communicate order and return status updates to customers and internal stakeholders via email, phone, and in person.
- Work with the larger operations (global operations, supply chain) team to support inbound and outbound shipments, escalations and exceptions.
- Collaborate with Finance on various returns/orders issues.
- Take on other projects and tasks to help support Verkada operations.
What You’ll Bring
- +2 years minimum experience in office fulfillment administration
- Email handling and order entry experience in high volume environment
- Proficient with both written and verbal communication (email, phone, in person). Knowledge of email etiquette is required
- Ability to complete tasks and projects independently with minimal supervision, requiring self-discipline, self-motivation, and ability to manage time effectively
- Must be able to pass a customer service assessment
- Netsuite and Salesforce experience (not required, but a plus)
- Bachelor's Degree preferred
UK Employee Benefits
- Healthcare programs that can be tailored to meet the personal health and financial well‑being needs – Premiums are 100% covered for the employee under most plans and 100% for family premiums
- Private medical and dental coverage
- Paid parental leave policy & fertility benefits
- Retirement saving options
- Time off to relax and recharge through our paid holidays, firm‑wide extended holidays, flexible PTO and personal sick time
- Wellness/fitness benefits
- Healthy lunches provided daily
Annual Pay Range
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Fulfillment Specialist employer: Verkada
Contact Detail:
Verkada Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfillment Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Verkada. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Verkada's products and values. Show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your communication skills. As a Fulfillment Specialist, you'll need to be clear and concise. Try mock interviews with friends or use online resources to polish your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Verkada.
We think you need these skills to ace Fulfillment Specialist
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2+ years of experience in office fulfillment administration. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!
Nail the Communication Skills: Since this role involves a lot of communication, be sure to showcase your written and verbal skills. Use clear and professional language in your application to demonstrate your email etiquette and ability to communicate effectively.
Be Yourself: We’re looking for a self-starter with a can-do attitude! Let your personality shine through in your application. Share your problem-solving abilities and how you tackle challenges independently.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Fulfillment Specialist role. We can’t wait to hear from you!
How to prepare for a job interview at Verkada
✨Know the Company Inside Out
Before your interview, take some time to research Verkada and its innovative approach to physical security. Understand their products and services, especially how they integrate AI into their platform. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Problem-Solving Skills
As a Fulfillment Specialist, you'll need to demonstrate your ability to tackle challenges head-on. Prepare examples from your past experiences where you've successfully resolved issues or improved processes. Be ready to discuss how you can apply these skills to support Verkada's operations.
✨Communicate Clearly and Confidently
Since the role involves a lot of communication with customers and internal teams, practice articulating your thoughts clearly. Use concise language and maintain a positive tone. Consider doing mock interviews with friends to refine your verbal communication skills, ensuring you come across as professional and approachable.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations related to order fulfillment and customer service. Think about scenarios where you had to manage multiple tasks or deal with difficult customers. Practising your responses will help you feel more confident and prepared during the actual interview.
