Human Resources Specialist in London

When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always.

As HR Specialist you will provide operational HR Support for our EMEA based employees. This function enhances the employee experience and allows the businesses to operate customer focused, efficiently, cost-effectively and in compliance with regulatory and industry practices. You will be part of the International HR Answers/Operations team and report to the Associate Director HR Operations. You will have a close collaboration with all HR departments. The role will be based in Reading, United Kingdom.

• Supporting employee lifecycle transactions, including onboarding in collaboration with the New Employee Support Team (NEST), contract addenda creation, and employee/manager self-service workflows in compliance with regional guidelines.
• Answering and resolving frontline HR queries from employees and managers via Workday Help within established service level agreements, coordinating with internal and external partners as needed.
• Taking ownership for closing queries requiring third party involvement (e.g., other internal HR departments, solution providers, HRIS, policy/process owners).
• Maintaining and securing employee databases and personnel records across digital and physical formats using Workday, Google Suite, and related systems to safeguard data integrity.
• Administering Leave of Absence cases, employment references, and global mobility workflows, including immigration requirements and inter-country transfer support.
• Managing HR vendor process administration, invoice processing, and purchase order creation in close coordination with Local Finance and Compensation and Benefits teams.
• Carrying responsibility for the work references and Leave of Absence Administration (e.g., vacation, sickness, family friendly absences) in line with the internal and country guidelines to ensure compliance.
• Supporting the Case management of global mobility activity (e.g., immigration requirements, inter country transfers) to ensure compliance.
• Carrying responsibility for record retention of Employee files and documents (hard copy and digital) in the country, in line with the internal and country guidelines to ensure compliance.
• Driving process optimization and system implementation initiatives, utilizing modern technology, AI tools, and stakeholder collaboration to enhance service delivery.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days (minimum 2 days per week) set by your manager.

You’ll need to have:

• Bachelor's degree or relevant experience.
• Fluency in English.
• Experience in HR.

Even better if you have one or more of the following:

• Experience in Google Suite and experience with Workday.
• Strong administration skills.
• Ability to prioritize and multitask in a fluid, fast-paced environment within a global matrix organization.
• Ability to be a team player with a high focus on customer service.
• Strong communication skills.
• Ability to speak and write fluently in an additional language.

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice. We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries and performance-based incentives. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program. Your benefits are market competitive and delivered by some of the best providers. You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions. We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements. Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research. You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment. Benefit packages are tailored to the specific country where a position is based.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Scheduled Weekly Hours: 40

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.