At a Glance
- Tasks: Lead operational strategy and ensure regulatory compliance in a fast-growing bank.
- Company: Dynamic UK subsidiary bank with a focus on innovation and growth.
- Benefits: Up to £200k base salary, discretionary bonus, and flexible working arrangements.
- Other info: Join a collaborative executive team driving operational excellence and cultural change.
- Why this job: Make a real impact in a pivotal leadership role shaping the bank's future.
- Qualifications: Extensive senior leadership experience in UK banking operations and regulatory frameworks.
The predicted salary is between 60000 - 70089 £ per year.
Fast grow UK subsidiary bank has begun the search for a new COO.
Up to £200k base for perfect candidate.
Discretionary bonus
4 days a week in London city offices.
This is a pivotal executive leadership role for an experienced Chief Operating Officer who combines strong operational leadership with deep regulatory awareness.
Reporting directly to the Chief Executive Officer and holding the SMF24 Chief Operations Function under the Senior Managers & Certification Regime (SM&CR), the COO will play a central role in shaping the organisation's operational strategy, resilience and long-term success.
As a member of the Executive Committee, the COO will influence key business decisions, drive operational excellence and ensure the organisation remains resilient, scalable and well-positioned for future growth.
Working closely with the Board, regulators and senior stakeholders, the successful individual will help foster a culture of accountability, continuous improvement and collaborative leadership across the business.
This is an opportunity to make a genuine impact, leading critical operations, sponsoring transformation initiatives and ensuring the organisation delivers exceptional service while maintaining the highest standards of governance and regulatory compliance.
Skills / Knowledge Required
- Extensive senior leadership experience in banking operations within a UK-regulated financial institution.
- Deep understanding of PRA/FCA regulatory frameworks, including SM&CR, operational resilience requirements, outsourcing rules and conduct expectations.
- Demonstrable experience performing or directly supporting an SMF24 role.
- Strong expertise in operational resilience, business continuity, crisis management and end-to-end operational process oversight.
- Proven experience managing an Operational Middle Office.
- Strong track record of involvement in IT projects, technology-enabled change and operational transformation.
- Proven ability to manage operational risk within the first line of defence.
- Strong governance and committee experience with Board-level influence.
- Excellent leadership skills and ability to drive cultural change.
- Strong analytical, strategic planning and problem-solving capabilities.
- Exceptional communication skills and ability to engage with regulators and senior stakeholders.
- Job role
- Regulatory Leadership (SMF24)
- As the approved holder of the SMF24 Chief Operations Function, you will:
- Fulfil all SMF24 responsibilities in line with PRA and FCA requirements and expectations.
- Ensure the organisation's operational framework remains robust, well-controlled and aligned with regulatory standards.
- Promote and uphold the principles of the Senior Manager Conduct Rules across the operational environment.
- Build and maintain trusted relationships with regulatory stakeholders.
- Operational Leadership & Oversight
You will provide strategic leadership across the operational landscape, ensuring that processes, controls and capabilities support the organisation's ambitions.
Responsibilities include
- Maintaining oversight of core operational processes, systems and controls across the business.
- Ensuring operational activities are efficient, scalable and aligned with the firm's risk appetite.
- Driving operational effectiveness through ongoing improvement, innovation and simplification.
- Providing leadership and oversight of the Operational Middle Office and associated operational functions.
- Operational Resilience
Operational resilience sits at the heart of this role.
You will
- Lead and continually enhance the firm's Operational Resilience Framework.
- Oversee the identification and management of Important Business Services (IBS) and associated impact tolerances.
- Ensure the business can continue to deliver critical services during severe but plausible disruption scenarios.
- Sponsor scenario testing, operational mapping and remediation programmes.
- Maintain oversight of business continuity planning, crisis management and disaster recovery capabilities.
- Deliver meaningful insight and reporting to Executive and Board-level stakeholders.
- Governance & Executive Leadership
As a key member of the Executive Committee, you will help shape the organisation's strategic direction while ensuring strong governance remains embedded throughout the business.
You will
- Contribute to strategic planning, risk management and executive decision-making.
- Provide clear and insightful reporting to the Board and Board Committees.
- Champion a culture of accountability, transparency and operational excellence.
- Support the business in balancing commercial objectives with regulatory expectations.
- Outsourcing & Third-Party Oversight
You will ensure the organisation derives maximum value from its third-party partnerships while maintaining appropriate oversight and control.
This includes
- Overseeing outsourced services and key third-party relationships.
- Monitoring service performance, resilience and regulatory compliance.
- Ensuring outsourcing arrangements remain aligned with applicable regulatory requirements and business needs.
- Identifying and mitigating risks arising from external dependencies.
- Change, Transformation & Technology
The COO will act as a senior sponsor for strategic change initiatives that enhance operational capability and support the organisation's growth ambitions.
You will
- Lead and sponsor technology-enabled transformation programmes.
- Ensure operational readiness for new platforms, systems and business capabilities.
- Partner closely with technology teams and key stakeholders to deliver successful outcomes.
- Balance innovation with operational stability, resilience and risk management.
- Ensure change activity strengthens rather than compromises the firm's control environment.
- Leadership & Culture
A key part of the role will be building high-performing teams and creating an environment where people can thrive.
You will
- Lead, mentor and develop leaders across the COO function.
- Foster a culture of ownership, collaboration and continuous improvement.
- Champion high standards of conduct, risk awareness and customer focus.
- Ensure the function is appropriately resourced, skilled and positioned to support future growth.
- Inspire teams to deliver operational excellence while embracing change and innovation.
- What Success Looks Like
The successful COO will be a visible and influential leader who combines strategic vision with operational discipline.
They will create an environment where strong governance, operational excellence and commercial growth work hand in hand, ensuring the organisation remains resilient, well-controlled and positioned for long-term success.
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Chief Operating Officer employer: Verity Search Limited
Verity Search Limited is an exceptional employer, offering a dynamic work environment that prioritises operational excellence and employee well-being. With a commitment to a 4-day work week, employees benefit from a healthy work-life balance while engaging in meaningful projects that drive the bank's strategic goals. The company fosters a culture of collaboration and innovation, providing ample opportunities for professional growth and development within the fast-evolving banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Verity Search Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Chief Operating Officer
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Verity Search Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Verity Search Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Verity Search Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Verity Search Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Verity Search Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Verity Search Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
