At a Glance
- Tasks: Provide top-notch post-sales support and enhance client experience in a dynamic environment.
- Company: Join Veritone, Inc., a leader in innovative technology solutions.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Be part of a supportive team in a vibrant London office.
- Why this job: Make a real difference by helping clients maximise their use of our cutting-edge tools.
- Qualifications: Fluent in French with strong customer service skills and CRM experience.
The predicted salary is between 25650 - 31350 £ per year.
Veritone, Inc. is seeking a customer-focused Support Services Specialist to join our team in London.
This role focuses on providing high-quality post-sales client support and driving a positive client experience.
You will handle support requests, triage issues, manage cases in CRM, communicate updates to customers, and escalate as needed to meet SLAs while educating customers on system tools and increasing utilization.
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French-Speaking Post-Sales Support Specialist employer: Veritone, Inc.
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