Head Of Sales & Customer Growth in London

Head Of Sales & Customer Growth in London

London Full-Time 60000 £ / year Home office (partial)
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At a Glance

  • Tasks: Lead and develop a dynamic sales team to drive customer growth and revenue.
  • Company: Join Veritas, a growing tech solutions provider in Central London.
  • Benefits: Competitive salary, uncapped commission, travel expenses, and professional development.
  • Other info: Direct access to Directors and opportunities for strategic influence.
  • Why this job: Shape the future of a tech company and make a real impact on its growth.
  • Qualifications: Proven experience in leading B2B sales teams and driving revenue growth.

Central London £55,000 - £65,000 Basic + Uncapped Commission + Travel Expenses

About Veritas

Veritas is a growing technology solutions provider delivering Managed IT Services, Cyber Security, Telecoms, Managed Print, Document Solutions and Business Automation to organisations across the UK. We're looking for an experienced Head of Sales & Customer Growth to lead our commercial function, develop our sales team and drive sustainable revenue growth across both new and existing customers. Reporting directly to the Directors, this is a key leadership role with the opportunity to influence business strategy, shape the sales function and build a high-performing commercial culture.

The Role

This is far more than a traditional sales management position. You'll lead the commercial team, improve accountability, drive customer growth, oversee CRM and sales operations, and support the execution of Veritas' growth strategy.

Key Responsibilities

  • Lead, motivate and develop the sales and telesales teams.
  • Conduct regular one-to-ones, performance reviews and coaching sessions.
  • Set clear objectives, KPIs and accountability measures.
  • Recruit, mentor and develop future sales talent.
  • Support Directors with strategic commercial planning and growth initiatives.
  • Drive new business generation through networking, partnerships, LinkedIn, referrals, prospecting campaigns and customer introductions.
  • Ensure the team maintains a strong focus on new business acquisition.
  • Identify growth opportunities across existing customers.
  • Increase adoption of Managed IT, Cyber Security, Telecoms, Managed Print, Business Automation, Cloud and Microsoft solutions.
  • Develop strategic account growth plans to increase recurring revenue.
  • Drive cross-selling and upselling opportunities across the customer base.
  • Take ownership of CRM management and commercial processes.
  • Oversee pipeline management, forecasting, lead allocation and opportunity tracking.
  • Ensure CRM compliance across the business.
  • Develop meaningful sales dashboards, KPI reporting and performance metrics.
  • Improve forecasting accuracy and commercial visibility.
  • Provide regular reporting to Directors covering pipeline, forecasting, performance, customer growth, sales trends and strategic recommendations.

About You

  • Experience leading and developing successful B2B sales teams.
  • Proven track record of delivering sustainable revenue growth.
  • Experience within MSP, Managed Print, Telecommunications, Office Technology or Business Technology sectors.
  • Strong CRM management, reporting and sales operations experience.
  • Experience driving both new business acquisition and customer retention.
  • Proven ability to improve sales performance through coaching and accountability.
  • Strong commercial awareness with the confidence to influence business strategy.
  • Excellent communication, presentation and negotiation skills.
  • Ability to build trusted relationships with customers, colleagues and senior stakeholders.
  • Ambitious, commercially driven and passionate about developing high-performing teams.

What Success Looks Like

  • Increased new business revenue
  • Improved CRM accuracy and forecasting
  • Increased recurring revenue and customer retention
  • Improved cross-selling and upselling performance
  • A high-performing, accountable sales culture
  • Increased networking and business development activity
  • Measurable growth across all business units

What We Offer

  • £55,000 - £65,000 Basic Salary
  • Uncapped Commission
  • Travel Expenses
  • Company Pension
  • Ongoing Professional Development
  • Direct access to Directors and strategic decision-making
  • Opportunity to shape the future of a growing technology business

Why Join Veritas?

This is an opportunity to take ownership of a growing commercial function, influence business strategy and play a key role in the next phase of Veritas' growth. If you're an ambitious sales leader looking to make a genuine impact, we'd love to hear from you.

Head Of Sales & Customer Growth in London employer: Veritas Workspace Solutions

Veritas is an exceptional employer located in the heart of Central London, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee development, you will have direct access to Directors and the opportunity to shape the future of our growing technology business. Enjoy competitive compensation, uncapped commission, and a culture that values accountability and high performance, making it an ideal place for ambitious sales leaders to make a meaningful impact.

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Contact Details:

Veritas Workspace Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Of Sales & Customer Growth in London

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Head Of Sales & Customer Growth at Veritas Workspace Solutions, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Veritas Workspace Solutions. Tailor your message to explain why you’re drawn to them and how you can contribute as a Head Of Sales & Customer Growth. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Head Of Sales & Customer Growth in London

B2B Sales Leadership
Team Development
Performance Management
Strategic Commercial Planning
New Business Generation
Customer Retention
CRM Management

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Veritas Workspace Solutions:When writing your cover letter, make sure to tailor your message specifically for Veritas Workspace Solutions. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Veritas Workspace Solutions

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Veritas Workspace Solutions that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Veritas Workspace Solutions that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Veritas Workspace Solutions’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.