Business Manager - Contact Centre
Business Manager - Contact Centre

Business Manager - Contact Centre

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the sales process in a busy finance department and manage customer funding solutions.
  • Company: Join a leading automotive retailer with a dynamic and forward-thinking culture.
  • Benefits: Competitive salary, bonus potential over ÂŁ44k, and various employee benefits.
  • Why this job: Maximise your earning potential while becoming a motor finance expert.
  • Qualifications: Experience in sales and motor finance, with strong communication skills.
  • Other info: Great career progression opportunities in a supportive environment.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Veritas Careers are recruiting for an Established and Highly Successful Automotive Retailer who have a requirement for a Business Manager to join their busy contact centre in Leicestershire.

Requirements:

  • You will work in a busy Finance department supporting the sales process, working with and alongside a variety of specialist teams.
  • We are looking for experienced salesperson with demonstrable experience identifying funding solutions for customers looking to purchase their next vehicle.
  • A technical knowledge with regards to finance products and regulation would make someone with Business Manager or similar experience looking to maximise their own earning potential an ideal candidate for the role.

The Person:

  • Experienced sales professional with motor finance experience.
  • Highly competent enquiry manager.
  • Able to identify and present funding solutions to customers and stakeholders within the business.
  • Professional telephone manner, able to build rapport and trust quickly.
  • Ability to build value in a proposition.

Main Scope:

  • To be a motor finance expert within the business.
  • To develop quality relationships with all business partners and colleagues.
  • To maximise F&I opportunity and income for the business.

The Duties:

  • Manage a portfolio of leads to ensure adequate conversion and support the companies sales process with regards to F&I.
  • Liaising with a panel of lenders, developing a robust knowledge of their policies and systems.
  • Becoming a “go to person” for motor finance expertise.

Benefits:

They are offering a highly competitive salary plus bonus to an OTE in excess of ÂŁ44k and a host of other benefits.

If you want to progress your career with a dynamic and forward thinking car sales business, do not miss this opportunity.

Our client’s industry leading record of internal recognition and promotion means that the sky is the limit for ambitious and capable candidates.

Business Manager - Contact Centre employer: Veritas Careers

Join a dynamic and forward-thinking automotive retailer in Leicestershire, where your expertise as a Business Manager will be valued and rewarded. With a competitive salary and bonus structure, alongside a strong commitment to internal promotion and career development, this company fosters a supportive work culture that encourages professional growth and collaboration among teams. Experience the satisfaction of helping customers find the right funding solutions while being part of a successful and innovative team.
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Contact Detail:

Veritas Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Manager - Contact Centre

✨Tip Number 1

Network like a pro! Get out there and connect with people in the automotive finance industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Business Manager role.

✨Tip Number 2

Practice your pitch! You need to be able to present funding solutions confidently. Role-play with a friend or in front of a mirror. Make sure you can explain complex finance products in a way that’s easy to understand. This will help you build rapport with potential employers.

✨Tip Number 3

Research the company! Before any interview, dive deep into the automotive retailer's values, culture, and recent news. This will not only impress them but also help you tailor your answers to show you’re the perfect fit for their team.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll have a better chance of getting noticed by recruiters who are looking for someone just like you to join their busy contact centre.

We think you need these skills to ace Business Manager - Contact Centre

Motor Finance Expertise
Sales Experience
Enquiry Management
Funding Solutions Identification
Professional Telephone Manner
Relationship Building
Value Proposition Development
Lead Management
Knowledge of Finance Products and Regulation
Lender Liaison
Conversion Rate Optimisation
Stakeholder Communication

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight your motor finance experience and any relevant sales achievements. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've identified funding solutions in the past, and let your personality come through.

Showcase Your Communication Skills: Since you'll be working in a busy contact centre, it's crucial to demonstrate your professional telephone manner. In your application, mention any experiences where you've built rapport with customers or stakeholders.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, we love seeing applications come through our own channels!

How to prepare for a job interview at Veritas Careers

✨Know Your Finance Products

Make sure you brush up on your knowledge of motor finance products and regulations. Being able to discuss these confidently will show that you're the expert they need. Prepare examples of how you've successfully identified funding solutions in the past.

✨Build Rapport Over the Phone

Since this role involves a lot of telephone communication, practice your professional phone manner. Try role-playing with a friend to enhance your ability to build trust and rapport quickly. Remember, first impressions count!

✨Showcase Your Sales Experience

Be ready to share specific examples from your previous roles where you maximised F&I opportunities. Highlight your experience managing leads and converting enquiries into sales, as this is crucial for the position.

✨Understand the Company Culture

Research the automotive retailer's values and culture. Be prepared to discuss how your personal values align with theirs. This will demonstrate your genuine interest in the company and your potential fit within their team.

Business Manager - Contact Centre
Veritas Careers
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