Veritas Careers are recruiting for an Established and Highly Successful Automotive Retailer who have a requirement for a Business Manager to join their busy contact centre in Leicestershire.
Requirements
You will work in a busy Finance department supporting the sales process, working with and alongside a variety of specialist teams. We are looking for experienced salesperson with demonstrable experience identifying funding solutions for customers looking to purchase their next vehicle. A technical knowledge with regards to finance products and regulation would be make someone with Business Manager or similar experience looking to maximise their own earning potential an ideal candidate for the role.
The Person:
- Experienced sales professional with motor finance experience.
- Highly competent enquiry manager.
- Able to identify and present funding solutions to customers and stakeholders within the business.
- Professional telephone manner, able to build rapport and trust quickly.
- Ability to build value in a proposition.
Main Scope:
- To be a motor finance expert within the business.
- To develop quality relationships with all business partners and colleagues.
- To maximise F&I opportunity and income for the business.
The Duties:
- Manage a portfolio of leads to ensure adequate conversion and support the companies sales process with regards to F&I.
- Liaising with a panel of lenders, developing a robust knowledge of their policies and systems.
- Becoming a "go to person" for motor finance expertise.
They are offering a highly competitive salary plus bonus to an OTE in excess of £44k and a host of other benefits.
Our client’s industry leading record of internal recognition and promotion, means that the sky is the limit for ambitious and capable candidates.
Requirements
- Proven experience in a Call Centre Management or similar leadership role.
- Strong track record of driving sales and customer satisfaction.
- Exceptional leadership, coaching, and motivational skills.
- Strong organisational and time management abilities.
- Confident handling performance-related issues and HR tasks (rotas, holidays, commissions).
- FCA accreditation (or willingness to obtain).
- A proactive, professional, and customer-focused mindset.
Business Manager - Automotive Contact Centre • Leicestershire, LEC, gb
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Business Manager - Automotive Contact Centre employer: Veritas Careers
Join an established family-owned dealer group in Nottingham, where your passion for car sales will be rewarded with a competitive £50K OTE and a range of benefits, including a company vehicle. Our dynamic work culture prioritises first-class customer experiences and offers exceptional opportunities for training and career progression, ensuring that ambitious individuals can thrive and achieve their professional goals.
