At a Glance
- Tasks: Support HR operations and enhance employee experience in a dynamic environment.
- Company: Join Verisure, the world's leading security company, dedicated to protecting families and businesses.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a global team that values innovation and employee success.
- Why this job: Make a real impact in HR while developing your skills in a supportive team.
- Qualifications: Experience in HR administration and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
HR Operations Coordinator / Location
Quorum Business Park, Newcastle upon Tyne, NE12 8BU
Hours
40 hours per week, Monday to Friday, 9:00am – 6:00pm
Working Pattern
- Hybrid working – 3 days per week in the office and 2 days working from home
- About Verisure
We are Verisure – the No.1 professionally monitored security company in the world, protecting around 6.2 million families and small businesses globally.
As we continue to grow, our people teams play a vital role in supporting our employees and ensuring our HR processes are delivered accurately, efficiently and compliantly.
We are looking for an organised and detail-focused
HR Operations Coordinator to join our team and support the smooth running of our day-to-day HR operations.
The Role
This is an excellent opportunity for someone with experience in HR administration or HR operations who enjoys working in a structured, process-driven environment.
You will support a wide range of HR activities across the employee lifecycle, helping to manage employee queries, maintain accurate records, support compliance processes and ensure our HR services are delivered to a high standard.
Alongside managing day-to-day administration, you will also have the opportunity to identify improvements, support better ways of working and take ownership of key processes.
Key Responsibilities
- HR Administration & Employee Support
- Provide day-to-day HR operational support across the employee lifecycle.
- Manage and respond to employee and manager queries through the HR ticketing system.
- Process HR administration including absence updates, job changes, payroll queries and general employee requests.
- Maintain accurate employee records within Workday.
- Process HR documentation through systems such as Adobe Sign.
- Compliance & Reporting
- Support Right to Work and DBS audit activity.
- Maintain accurate compliance records including visa tracking.
- Assist with HR reporting and data preparation.
- Support internal audits and ensure HR records remain accurate and compliant.
- Systems & Process Improvement
- Complete regular data checks to ensure information within Workday remains accurate.
- Support HR system updates, testing and improvements.
- Help review and improve HR processes, documentation and ways of working.
- Identify recurring queries or issues and support solutions.
About You
You will be someone who enjoys organisation, accuracy and delivering a great service.
Ideally, you will have
- Previous experience within HR administration, HR operations or a similar role.
- Strong attention to detail and excellent organisation skills.
- Experience managing a busy workload and prioritising tasks effectively.
- Confidence handling confidential employee information.
- Strong written and verbal communication skills.
- A process-driven approach with a willingness to improve how things are done.
- The ability to work independently while also being a strong team player.
Most importantly, we are looking for someone who is proactive, motivated and willing to take ownership of their work.
Why Join Verisure?
You will be joining a growing global organisation where HR plays a key role in supporting our people and business success.
This is a great opportunity to develop your HR Operations career while gaining experience within a fast-paced and evolving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Operations Coordinator in Sunderland
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Verisure!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Verisure.
We think you need these skills to ace Human Resources Operations Coordinator in Sunderland
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Verisure. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Verisure and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Verisure. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Verisure's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Verisure
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Verisure.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Verisure will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Verisure and how you would contribute to adapting HR strategies.
