At a Glance
- Tasks: Install and maintain security systems while providing excellent customer service.
- Company: Join Verisure, a leading provider of monitored security systems across Europe.
- Benefits: Competitive salary with uncapped commission, company van, and private healthcare.
- Other info: Ongoing training and clear career progression opportunities in a diverse environment.
- Why this job: Combine technical skills with customer interaction in a rewarding field role.
- Qualifications: Strong communication skills and a proactive problem-solving mindset.
The predicted salary is between 26440 - 50000 £ per year.
Location: Peterborough
Job Type: Full-time, Permanent
Salary: £26,440 basic (increasing with progression) + uncapped commission (OTE up to £50,000)
Working Hours: 40 hours per week
Shift Pattern: 9am–6pm & 11am–8pm, Monday to Friday (including bank holidays). Saturdays required (one on, one off)
Holiday: 29 days annual leave, increasing to 31 days after 1 year
About the Role
We have an exciting opportunity for a Field Installation Engineer to join Verisure. This is a field-based technical role where you’ll install and maintain security systems while also interacting directly with customers, recommending upgrades and additional products to enhance their security setup. Training will be provided to help you develop these skills. Success in this role comes from delivering excellent service and confidently recommending the right solutions for each customer’s needs.
Key Responsibilities
- Conduct detailed assessments of customers’ properties and recommend tailored security improvements, including upgrades and additional products
- Install, service, and maintain Verisure alarm systems with a focus on first-time fix
- Provide expert advice to design systems that meet customer needs and risks
- Deliver clear and engaging system demonstrations to customers
- Troubleshoot faults and resolve technical issues, including repeat false alarms
- Identify and act on opportunities to enhance customer security through additional products and services (upselling)
- Manage stock, tools, and company vehicle in line with company standards
- Deliver consistently high levels of customer service and professionalism
What We’re Looking For
- Strong communication skills and a team-oriented mindset
- A proactive, problem-solving approach
- Comfortable using hand tools and working at height (step ladders)
- Full, clean manual driving licence
- Interest in technology and security systems
- Confidence in speaking with customers and recommending additional products or upgrades
- Previous experience in sales, upselling, or customer-facing roles is an advantage but not essential
Earnings & Performance
This role includes a performance-based commission structure, with earnings linked to:
- Successfully completing installations and service visits
- Recommending and securing additional products or system upgrades
Benefits
- Company van (with optional personal use)
- Fuel card (business use)
- Company smartphone
- Birthday off
- Uncapped commission structure
- Employee alarm discount
- Referral bonus scheme
- Gym Flex
- Pension plan
- Private healthcare
- Career progression opportunities
- PerkBox (discounts on retail, restaurants, and attractions)
Why Join Verisure?
A career with Verisure offers more than just a job. We provide ongoing training, clear progression paths, and opportunities to grow within an international business. Our strong focus on quality and service has built one of the most loyal customer bases in the industry.
Diversity & Inclusion
Verisure is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.
Additional Information
A full DBS check is required (provided by the company if successful)
Driving licence required
Apply Now
Ready to build a career where technical expertise and customer interaction go hand in hand? Apply today.
Be you. Be more. Be Verisure.
Field Installation Engineer in Peterborough employer: Verisure
Verisure is an exceptional employer that prioritises employee growth and development, offering ongoing training and clear progression paths within a dynamic international business. Located in Peterborough, our work culture fosters teamwork and innovation, while providing competitive benefits such as uncapped commission, private healthcare, and a supportive environment that values diversity and inclusion. Join us to not only enhance your technical skills but also to make a meaningful impact on customer security.
StudySmarter Expert Advice🤫
We think this is how you could land Field Installation Engineer in Peterborough
✨Tip Number 1
Get to know the company inside out! Research Verisure's products and services so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your pitch! Think about how you’d explain your skills and experiences in a way that aligns with what they’re looking for. A clear, engaging delivery can make all the difference during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Field Installation Engineer in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Field Installation Engineer role. Highlight any previous customer-facing roles or technical experience you have, as this will show us you're a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining Verisure and how your background aligns with our mission. Be genuine and let your personality come through.
Show Off Your Communication Skills:Since this role involves interacting with customers, it's important to demonstrate your communication skills in your application. Use clear and engaging language to convey your ideas and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Verisure
✨Know Your Stuff
Before the interview, brush up on your knowledge of security systems and installation processes. Familiarise yourself with Verisure's products and services so you can confidently discuss how you would assess customer needs and recommend tailored solutions.
✨Show Off Your People Skills
As a Field Installation Engineer, you'll be interacting directly with customers. Practice your communication skills by preparing examples of how you've successfully engaged with clients in the past. Highlight your ability to explain technical concepts in a way that's easy for anyone to understand.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to troubleshoot issues or think on your feet. Be ready to share these experiences during the interview, as they’ll want to see how you approach challenges and find effective solutions, especially when it comes to technical faults.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you determine if Verisure is the right fit for you.
