Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Make outbound calls to book free consultations with potential customers.
- Company: Join Verisure, Europe's top provider of monitored security systems protecting millions.
- Benefits: Enjoy a competitive salary, uncapped commission, and 21+ days of holiday.
- Why this job: Be part of a diverse team making a real impact on customer safety.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills!
- Other info: Work Monday to Friday with flexible hours and a supportive team environment.
The predicted salary is between 20820 - 29148 £ per year.
Customer Booking Agent (Outbound)
Quorum Business Park, Newcastle, NE12 8BU
Salary: £22,250 + uncapped commission
Working Hours: 35 hours per week
Shift Pattern: Monday to Friday between 09:00am – 20:00pm including 45 minute paid break
Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service
Verisure are looking for Customer Booking Agents to join our Outbound C
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Please click on the apply button to read the full job description
Outbound Customer Booking Agent employer: Verisure
Contact Detail:
Verisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Customer Booking Agent
✨Tip Number 1
Familiarize yourself with Verisure's products and services. Understanding what you will be promoting will help you communicate effectively with potential customers during your calls.
✨Tip Number 2
Practice your communication skills. Since this role involves making outbound calls, being clear and confident in your speech will make a significant difference in how you engage with potential customers.
✨Tip Number 3
Research common objections that customers might have when receiving sales calls. Being prepared to address these concerns can help you secure more appointments.
✨Tip Number 4
Network with current or former employees of Verisure if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can give you an edge during the interview process.
We think you need these skills to ace Outbound Customer Booking Agent
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Outbound Customer Booking Agent position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or call center roles. Mention specific examples of how you've successfully handled outbound calls or booked appointments.
Showcase Communication Skills: Since the role involves conducting outbound calls, it's important to demonstrate your communication skills. Use clear and concise language in your application and provide examples of how you've effectively communicated with customers in the past.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work for Verisure and how your values align with their mission of providing peace of mind to customers.
How to prepare for a job interview at Verisure
✨Know the Company
Familiarize yourself with Verisure's mission and values. Understanding their focus on customer security and service will help you align your answers with what they prioritize.
✨Practice Your Communication Skills
As a Customer Booking Agent, clear communication is key. Practice speaking clearly and confidently, as you'll need to convey information effectively during the interview.
✨Prepare for Role-Specific Questions
Expect questions about handling customer queries and booking appointments. Think of examples from your past experiences that demonstrate your ability to manage these tasks successfully.
✨Show Enthusiasm for Sales
Since the role involves outbound calls and booking consultations, express your enthusiasm for sales and customer interaction. Highlight any relevant experience that showcases your ability to engage potential customers.
