Verisure in Newcastle is hiring a Retentions Advisor to join our retentions team. Start date 9 March. The role involves handling inbound calls to retain customers, resolving escalated issues, and building long-term relationships to ensure satisfaction.
Working 37.5 hours per week with two shift patterns. Salary starts at £25,000 basic, increasing to £26,000 with progression, plus uncapped commission up to £50,000 OTE; holidays 29-31 days; DBS check required.
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Inbound Retentions Specialist — Customer Care Pro in Newcastle employer: Verisure
Verisure is an exceptional employer, offering a dynamic work environment in London where you can significantly impact public affairs and regulatory strategies for a leading security services provider. With a strong commitment to diversity, equity, and inclusion, employees benefit from a culture that values innovation and collaboration, alongside opportunities for professional growth within one of Europe's fastest-growing companies.
