At a Glance
- Tasks: Lead Employee Relations, manage complex cases, and develop policies for a positive workplace.
- Company: Join the #1 Alarm Company in the UK, recognised as a Top Employer 2026.
- Benefits: Competitive salary, career development, and a supportive HR leadership team.
- Other info: Opportunity for innovation and transformation within the HR function.
- Why this job: Make a real impact in a fast-paced environment while driving positive workplace outcomes.
- Qualifications: Significant ER experience and strong knowledge of UK employment law required.
The predicted salary is between 60000 - 75000 £ per year.
As the #1 Alarm Company in the UK, Europe and Latin America, we support over 6 million customers worldwide, and we’re growing fast. Recognised as a UK Top Employer 2026 (for the third year running), this is a great time to join one of the UK’s fastest growing consumer services businesses.
We are looking for an experienced and commercially minded Senior Employee Relations Manager to join our HR leadership team. This is a pivotal role for a proactive ER professional with strong employment law knowledge, exceptional stakeholder management skills, and a passion for driving positive workplace outcomes.
Reporting to the HR Director, UK&I, you will lead the Employee Relations function, overseeing the successful delivery of ER operations, complex case management, policy development, compliance, and governance. This role requires a strategic thinker who can balance operational excellence with people-focused leadership, while continuously improving ER processes and contributing to the wider transformation of the HR function.
- Lead the Employee Relations function, providing strategic guidance and expert advice to senior leaders and managers on a broad range of ER matters.
- Ensure all ER activities, processes, and casework are managed effectively, efficiently, and in line with employment legislation and company policies.
- Act as the escalation point for complex employee relations matters, including disciplinary, grievance, whistleblowing, and other sensitive cases.
- Partner closely with HR Business Partners to identify trends, mitigate risks, and support proactive ER strategies across the organisation.
- Develop and implement ER policies, procedures, and best practices that enhance compliance and employee experience.
- Deliver process improvements and support the ongoing transformation of the HR function through innovation and technology.
- Design and facilitate training for managers on employee relations processes, difficult conversations, and people management best practices.
- Manage long-term absence cases and Occupational Health referrals effectively and compassionately.
- Ensure ER risks, timelines, and potential cost impacts are effectively managed and communicated.
To be successful in this role, you will bring significant employee relations experience within a fast-paced commercial environment, along with a strong understanding of UK employment law and ER best practice. Strong leadership and coaching capabilities, with the ability to develop HR colleagues and managers. Excellent stakeholder management and influencing skills at all levels of the business.
If you are an experienced Employee Relations professional looking for an opportunity to make a significant impact within a dynamic organisation, we would love to hear from you.
ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL.
Senior Relationship Manager Commercial Banking in London employer: Verisure
As a leading consumer services business recognised as a UK Top Employer 2026, we offer a vibrant work culture that prioritises employee well-being and development. Our London-based team thrives in a collaborative environment, where innovative ideas are encouraged, and career progression is supported through comprehensive training and mentorship. Join us to be part of a dynamic organisation that values your expertise and empowers you to drive positive workplace outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Relationship Manager Commercial Banking in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Verisure!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Verisure.
We think you need these skills to ace Senior Relationship Manager Commercial Banking in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Verisure. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Verisure and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Verisure. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Verisure's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Verisure
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Verisure.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Verisure will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Verisure and how you would contribute to adapting HR strategies.
