Group Lead Commercial Counsel – Consumer and Fair Competition in London

The Company Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We currently protect over 6 million families and small businesses across 18 countries in Europe and Latin America. Our mission is to provide our customers with peace of mind by protecting what matters most to them. With over 35 years of experience and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have had some of the strongest double-digit growth and retention rates globally in consumer services, demonstrating our exceptional service levels and strong value proposition to our customers.

Verisure is seeking a talented, dynamic and versatile Counsel to provide leadership on consumer and fair competition matters across the Verisure Group’s European footprint. This new, combined role is a strategically important one. Compliance with ever-increasing EU and national rules on consumer protection and competition across Europe is vital; it is also a component of winning, building trust with and satisfying our customers. The Counsel will have pan-business oversight of these areas and the opportunity to develop and direct our strategy. The Counsel will have a high profile with legal peers and senior management across the Verisure Group. They will be a part of our fast-growing Legal team and will report to our Group Commercial and Innovation Legal Director. The successful candidate will thrive in a fast-paced, agile, international, and entrepreneurial business environment. The role offers an opportunity to develop as the business evolves and it is an exciting opportunity to deliver value from day one through innovative and leading-edge legal thinking.

Consumer Matters Across the Verisure Group’s European Footprint

• Provide strategic legal advice and leadership at Group level on consumer areas including:

• marketing claims and pricing strategies;
• sales practices, processes and sales materials for Verisure’s core alarm system services and ancillary personal protection services;
• customer T&Cs and contracting models;
• consumer-facing aspects of new methods of getting to market.

• guidance, templates and training materials on common topics;
• consumer protection audits;
• close collaboration with the Group Compliance team on Group internal minimum standards, Group policy and standards.

Legal Advice on Fair Competition Legal Strategy and Compliance

• Lead fair competition legal strategy the Group, ensuring compliance across key business initiatives and monitoring fair competition in the market.
• Support Verisure country Heads of Legal and work with our Iberia & LatAm Competition Counsel to provide expert legal advice on antitrust and unfair commercial practices, aligning legal requirements with commercial goals.
• Conduct internal audits and implement compliance programmes, as relevant.
• Act as primary Group Legal contact for internal Legal and business colleagues on fair competition topics, translating legal requirements into actionable business guidance.
• Manage external counsel and budget.

Candidate Profile

The ideal candidate must:

• be a qualified lawyer in a European jurisdiction, with a minimum of five years of relevant experience;
• have excellent knowledge of EU consumer protection and fair competition legislation and practical experience of its implementation in at least one of Verisure’s European operating countries;
• have experience from consumer protection related litigation and enforcement actions of national consumer protection authorities.

It would be advantageous to have experience of:

• commercialising technology and related services;
• working as an in-house lawyer.

In terms of competencies, the ideal candidate will:

• be adaptable and have the proven ability to thrive in dynamic and fast-paced environments;
• have a pragmatic approach, seeing the legal function as a responsible business enabler;
• have a proven track record of leading projects;
• have very high EQ and level of judgment – be a strong, confident but humble leader that exerts influence through persuasion;
• be enthusiastic and a high energy individual, with a strong drive to create a positive work environment;
• be curious, creative and pragmatic;
• be an independent problem solver that can set priorities, clearly articulate defensible opinions and enable efficient decision making;
• have the ability and willingness to take a "hands on" approach, while maintaining an ability for a high level or strategic view of activities.

Company DNA

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.
• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.
• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.

Location

Geneva (Group head office) preferred, but it could be in any European city in which a Verisure country has its head office, subject to regular working visits (every two-to-three weeks) to the Geneva office and additional travel to other European cities as required.

The Legal Team

Our global combined legal, compliance, privacy and regulatory advocacy and public affairs team consists of over 140 lawyers and other professionals across the organization that come from 18 countries, representing four continents, with a strong gender balance across all levels of the team, including in the Group legal management team. We are well-integrated, working closely together across countries as well as the organization to leverage each other’s experience, to develop best practices, and to deliver our colleagues best-in-class legal partnership. Our vision is to be business enablers, and our mission is to deliver value through innovative and leading-edge legal thinking, impactful regulatory advocacy, and leadership in protecting our reputation and building trust with customers and key stakeholders for sustainable business growth. We are currently on a digital transformation journey, integrating AI and other digital solutions into how we operate, led by our Group Legal Operations Manager reporting into the Group CLO. Join us to become one of us – business enablers and essential contributors to sustainable business growth.