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- Tasks: As a Field Service Engineer, you'll install and support security systems while providing top-notch customer service.
- Company: Join Verisure, Europe's leading provider of monitored security systems, protecting millions across 17 countries.
- Benefits: Enjoy a company van, uncapped commission, gym discounts, and private healthcare among other perks.
- Why this job: This role offers career growth, skill development, and the chance to make a real impact on safety.
- Qualifications: Strong communication skills, a clean driving licence, and a passion for technology are essential.
- Other info: Diversity is celebrated here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 27937 - 50000 £ per year.
Location: Sutton
Full-time, Permanent
Salary: £27,937 basic increasing with role progression plus uncapped commission (up to 50k OTE)
Working Hours: 40 - 48 hours per week
Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri including bank holidays. Must be able to work Saturdays (one on, one off)
Holidays: 29 days annual leave increasing to 31 days after 1 years' service
We have an exciting new job opportunity open at Verisure Service for a Field Service Engineer.
DRIVERS LICENSE REQUIRED
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
Responsibilities:
- Provide in-depth examination of our customers' property.
- Advise on the best security and safety solutions in order to design a system that meets their security needs & risks.
- Installation and technical support provided to Verisure security systems with a focus on first time fix solutions.
- Deliver a detailed, informed walkthrough of the Verisure Alarm system.
- Troubleshooting any issues and repeat false alarms that may arise.
- Responsible for managing stock materials and company vehicle maintenance in line with schedules.
- Committed to providing outstanding expertise and customer service.
Requirements:
- Strong English communication skills and a good team player.
- Ability to make effective and timely resolutions.
- Ability to use hand tools and competent with the usage of step ladders.
- A proactive and enthusiastic approach to work on maintenance.
- A clean manual driving licence.
- A passion for technology.
Benefits Package:
- Company van provided with optional personal use.
- Fuel card provided for business miles only.
- Company smartphone.
- Birthday off.
- Uncapped commission scheme based on productivity.
- Employee alarm discount programme.
- Employee referral cash bonus scheme.
- Gym Flex.
- Pension plan.
- Private Health Care plan.
- Career progression with excellent growth opportunities.
- PerkBox - discounts at local restaurants, attractions, and retail outlets.
Verisure Career Opportunities:
A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.
Diversity & Inclusion:
Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.
Ready to join our team and make your dream job a reality? Apply today and we'll get in touch!
Be you. Be more. Be Verisure.
ALL APPLICANTS MUST COMPLETE A DBS CHECK - PROVIDED BY THE COMPANY IF SUCCESSFUL.
Field Maintenance Engineer OTE 50K in Sutton employer: Verisure
Contact Detail:
Verisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Maintenance Engineer OTE 50K in Sutton
✨Tip Number 1
Familiarise yourself with Verisure's products and services. Understanding their security systems and how they operate will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your technical skills and experience with hand tools. Be prepared to discuss specific examples of past maintenance or installation work you've done, as this will show your capability to handle the responsibilities of a Field Maintenance Engineer.
✨Tip Number 3
Emphasise your customer service skills. Since the role involves direct interaction with customers, showcasing your ability to communicate effectively and resolve issues will set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. The job requires availability for various shifts, including weekends, so demonstrating your willingness to adapt will be beneficial.
We think you need these skills to ace Field Maintenance Engineer OTE 50K in Sutton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Service Engineer role. Emphasise your technical abilities, customer service experience, and any previous roles that involved installation or maintenance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention specific examples of how you've successfully resolved issues in the past and how you can contribute to Verisure's mission of providing peace of mind to customers.
Highlight Communication Skills: Since strong English communication skills are essential for this role, ensure you demonstrate your ability to communicate effectively in both your CV and cover letter. Use clear and concise language to convey your points.
Prepare for the DBS Check: As all applicants must complete a DBS check, be ready to provide any necessary information or documentation. Mention your clean manual driving licence in your application to reinforce your suitability for the role.
How to prepare for a job interview at Verisure
✨Know Your Technical Stuff
As a Field Maintenance Engineer, you'll need to demonstrate your technical knowledge. Brush up on the security systems Verisure offers and be ready to discuss how you would troubleshoot common issues.
✨Showcase Your Customer Service Skills
Verisure values outstanding customer service. Prepare examples of how you've provided excellent service in previous roles, especially in challenging situations. This will show that you can handle customer interactions effectively.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've had to think on your feet to resolve issues. Highlight your proactive approach and ability to make timely resolutions, as these are crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Verisure is the right fit for you.
