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- Tasks: Join us as a Field Service Engineer, providing top-notch security solutions and customer support.
- Company: Verisure is Europe's leading provider of monitored security systems, protecting millions across 17 countries.
- Benefits: Enjoy a company van, uncapped commission, gym discounts, and private healthcare.
- Why this job: Be part of a dynamic team with growth opportunities and a focus on customer satisfaction.
- Qualifications: Strong communication skills, a clean driving licence, and a passion for technology are essential.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
The predicted salary is between 27937 - 50000 £ per year.
Location: Bristol
Full-time, Permanent
Salary: £27,937 basic increasing with role progression plus uncapped commission (up to 50k OTE)
Working Hours: 40 - 48 hours per week
Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri including bank holidays. Must be able to work Saturdays (one on, one off)
Holidays: 29 days annual leave increasing to 31 days after 1 years' service
We have an exciting new job opportunity open at Verisure Service for a Field Service Engineer!
DRIVERS LICENSE REQUIRED
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
Responsibilities:
- Provide in-depth examination of our customers property.
- Advise on the best security and safety solutions in order to design a system that meets their security needs & risks.
- Installation and technical support provided to Verisure security systems with a focus first time fix solutions.
- Deliver a detailed, informed walkthrough of the Verisure Alarm system.
- Trouble shooting any issues and repeat false alarms that may arise.
- Responsible for managing stock materials and company vehicle maintenance in line with schedules.
- Committed to providing outstanding expertise and customer service.
Requirements:
- Strong English communication skills and a good team player
- Ability to make effective and timely resolutions
- Ability to use hand tools and competent with the usage of step ladders
- A proactive and enthusiastic approach to work on maintenance
- A clean manual driving licence
- A passion for technology
Benefits Package:
- Company van provided with optional personal use
- Fuel card provided for business miles only
- Company smartphone
- Birthday off
- Uncapped commission scheme based on productivity
- Employee alarm discount programme
- Employee referral cash bonus scheme
- Gym Flex
- Pension plan
- Private Health Care plan
- Career progression with excellent growth opportunities.
- PerkBox - discounts at local restaurants, attractions, and retail outlets.
Verisure Career Opportunities
A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.
Diversity & Inclusion
Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.
Ready to join our team and make your dream job a reality? Apply today and we'll get in touch!
Be you. Be more. Be Verisure.
ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL
Field Maintenance Engineer OTE 50K in Bristol employer: Verisure
Contact Detail:
Verisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Maintenance Engineer OTE 50K in Bristol
✨Tip Number 1
Familiarise yourself with Verisure's products and services. Understanding their security systems and how they operate will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in field service or technical support roles. Be ready to discuss specific examples of how you've successfully resolved customer issues or improved service delivery in past positions.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of scenarios where you've had to troubleshoot technical issues, as this is a key part of the Field Maintenance Engineer role.
✨Tip Number 4
Showcase your communication skills. Since you'll be advising customers on security solutions, being able to explain complex information clearly and effectively is crucial. Practice articulating your thoughts before the interview.
We think you need these skills to ace Field Maintenance Engineer OTE 50K in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Maintenance Engineer role. Emphasise your technical abilities, customer service experience, and any previous roles in maintenance or engineering.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention specific examples of how you've successfully resolved issues in past roles and how you can contribute to Verisure's mission.
Highlight Communication Skills: Since strong English communication skills are essential for this role, ensure you demonstrate your ability to communicate effectively in both your CV and cover letter. Use clear and concise language to convey your points.
Prepare for Technical Questions: Be ready to discuss your technical knowledge and experience during the interview process. Brush up on common troubleshooting techniques and be prepared to explain how you would approach various maintenance scenarios.
How to prepare for a job interview at Verisure
✨Know Your Technical Stuff
As a Field Maintenance Engineer, you'll need to demonstrate your technical knowledge. Brush up on the security systems Verisure offers and be ready to discuss how you would troubleshoot common issues.
✨Showcase Your Customer Service Skills
Verisure values outstanding customer service. Prepare examples of how you've provided excellent service in previous roles, especially in challenging situations. This will show your commitment to customer satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've had to think on your feet and resolve issues quickly. Highlight your proactive approach to maintenance and how it can benefit Verisure's customers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in Verisure and helps you assess if it's the right fit for you. Consider asking about training opportunities or team dynamics.
