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- Tasks: As a Field Service Engineer, you'll install and support security systems while providing top-notch customer service.
- Company: Join Verisure, Europe's leading provider of monitored security systems, protecting millions across 17 countries.
- Benefits: Enjoy a company van, uncapped commission, gym discounts, private healthcare, and 29 days holiday!
- Why this job: This role offers career growth, skill development, and the chance to make a real impact on safety.
- Qualifications: Strong communication skills, a clean driving licence, and a passion for technology are essential.
- Other info: Diversity is celebrated here; we encourage applicants from all backgrounds to apply!
The predicted salary is between 27937 - 50000 £ per year.
Field Service Engineer
Location: King\’s Lynn
Full-time, Permanent
Salary: £27,937 basic increasing with role progression plus uncapped commission (up to 50k OTE)
Working Hours:40 – 48 hours per week
Shift Pattern: 9am to 6pm & 11am to 8pm between Mon to Fri including bank holidays. Must be able to work Saturdays (one on, one off)
Holidays:29 days annual leave increasing to 31 days after 1 years\’ service
We have an exciting new job opportunity open at Verisure Service for a Field Service Engineer!
*DRIVERS LICENSE REQUIRED*
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.
Responsibilities:
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Provide in-depth examination of our customers property.
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Advise on the best security and safety solutions in order to design a system that meets their security needs & risks.
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Installation and technical support provided to Verisure security systems with a focus first time fix solutions.
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Deliver a detailed, informed walkthrough of the Verisure Alarm system.
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Trouble shooting any issues and repeat false alarms that may arise.
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Responsible for managing stock materials and company vehicle maintenance in line with schedules.
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Committed to providing outstanding expertise and customer service.
Requirements:
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Strong English communication skills and a good team player
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Ability to make effective and timely resolutions
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Ability to use hand tools and competent with the usage of step ladders
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A proactive and enthusiastic approach to work on maintenance
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A clean manual driving licence
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A passion for technology
Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:
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Company van provided with optional personal use
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Fuel card provided for business miles only
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Company smartphone
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Birthday off
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Uncapped commission scheme based on productivity
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Employee alarm discount programme
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Employee referral cash bonus scheme
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Gym Flex
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Pension plan
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Private Health Care plan
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Career progression with excellent growth opportunities.
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PerkBox – discounts at local restaurants, attractions, and retail outlets.
Verisure Career Opportunities
A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.
Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.
Diversity & Inclusion
Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help
Ready to join our team
and make your dream job a reality? Apply today and well get in touch!
Be you. Be more. Be Verisure.
ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL
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Locations
Field Maintenance Engineer OTE 50K employer: Verisure
Contact Detail:
Verisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Maintenance Engineer OTE 50K
✨Tip Number 1
Familiarise yourself with Verisure's products and services. Understanding their security systems and how they operate will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or technical support roles. Being able to showcase your ability to troubleshoot and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of specific examples where you've successfully resolved issues, especially in a field service or maintenance context, as this is crucial for the Field Maintenance Engineer position.
✨Tip Number 4
Make sure to emphasise your flexibility regarding working hours. Since the role requires working on Saturdays and varying shifts, showing that you're adaptable will be a big plus for your application.
We think you need these skills to ace Field Maintenance Engineer OTE 50K
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Field Maintenance Engineer position. Familiarise yourself with Verisure's mission and values to tailor your application accordingly.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job description. Emphasise your technical skills, customer service experience, and any previous roles that involved installation or maintenance work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your proactive approach to work. Mention specific examples of how you've successfully resolved issues in past roles, demonstrating your problem-solving abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Verisure
✨Know the Company
Before your interview, take some time to research Verisure. Understand their mission, values, and the services they provide. This will help you align your answers with what they are looking for and show that you are genuinely interested in the company.
✨Demonstrate Technical Skills
As a Field Maintenance Engineer, you'll need to showcase your technical abilities. Be prepared to discuss your experience with security systems, troubleshooting, and using hand tools. Providing specific examples from your past work can really make you stand out.
✨Highlight Customer Service Experience
Verisure places a strong emphasis on customer service. Be ready to share examples of how you've provided excellent service in previous roles. Discuss how you handle difficult situations and ensure customer satisfaction, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This shows your interest in the role and helps you determine if it's the right fit for you. You might ask about team dynamics, training opportunities, or the company's future plans.
