Job: Field Installation EngineerLocation: Hertfordshire (must be within this area)Job Type: Full-time, PermanentSalary: 26,440 basic (increasing with progression) + uncapped commission (OTE up to 50,000)Working Hours: 40 hours per week, 9am–6pm, Monday to FridaySaturday: One Saturday on, one Saturday off, with a day in lieu for Saturdays workedHoliday: 29 days annual leave, increasing to 31 days after 1 yearAbout the RoleWe have an exciting opportunity for a Field Installation Engineer to join Verisure.This is a field-based technical role where you’ll install, service and maintain security systems while interacting directly with customers. You'll assess customers' properties, recommend appropriate security solutions and identify opportunities for upgrades or additional products to enhance their security setup.You don't need previous experience in security systems, as full training will be provided. However, we're looking for someone who is technically minded, practical and enjoys solving problems, with the confidence to work independently and communicate effectively with customers.Success in this role comes from combining strong technical and practical skills with excellent customer service and the ability to recommend the right solutions for each customer's needs.About VerisureVerisure is a leading European provider of professionally monitored security systems, protecting over ~6.5 million customers across 17 countries. With over 35 years of experience, we are known for innovation, service excellence, and customer satisfaction.Key ResponsibilitiesConduct detailed assessments of customers' properties and recommend tailored security improvements, including upgrades and additional productsInstall, service and maintain Verisure alarm systems with a focus on first-time fixProvide expert advice to design systems that meet customer needs and risksDeliver clear and engaging system demonstrations to customersTroubleshoot faults and resolve technical issues, including repeat false alarmsIdentify and act on opportunities to enhance customer security through additional products and servicesManage stock, tools and company vehicle in line with company standardsDeliver consistently high levels of customer service and professionalismWhat We're Looking ForA technical and practical mindset, with an interest in understanding how things work and solving problemsStrong communication skills and a team-oriented mindsetA proactive approach with good attention to detailComfortable using hand tools and working at height (step ladders)Full, clean manual driving licenceInterest in technology and security systemsConfident communicating with customers and recommending additional products or upgradesPrevious experience in a technical, engineering, installation, sales, upselling or customer-facing role is an advantage but not essentialA willingness to learn and develop technical skills through our training programmeEarnings & PerformanceThis role includes a performance-based commission structure, with earnings linked to:Successfully completing installations and service visitsRecommending and securing additional products or system upgradesBenefitsCompany van (with optional personal use)Fuel card (business use)Company smartphoneBirthday offUncapped commission structureEmployee alarm discountReferral bonus schemeGym FlexPension planPrivate healthcareCareer progression opportunitiesPerkBox (discounts on retail, restaurants and attractions)Why Join Verisure?A career with Verisure offers more than just a job. We provide ongoing training, clear progression paths and opportunities to grow within an international business.Our strong focus on quality and service has built one of the most loyal customer bases in the industry, and our Field Installation Engineers play an important role in delivering that experience directly to our customers.Diversity & InclusionVerisure is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.Additional InformationA full DBS check is required (provided by the company if successful)Full, clean manual driving licence requiredFull training providedApply NowReady to build a career where technical expertise, problem-solving and customer interaction go hand in hand?Apply today.Be you. Be more. Be Verisure.Job SummaryJob number: r2026100226Profession: Maintenance
Field Installation Engineer in Devon employer: Verisure
Verisure is an exceptional employer, offering a dynamic work environment in London where you can significantly impact public affairs and regulatory strategies for a leading security services provider. With a strong commitment to diversity, equity, and inclusion, employees benefit from a culture that values innovation and collaboration, alongside opportunities for professional growth within one of Europe's fastest-growing companies.
