Senior HR Operations Coordinator in Benton

Location: Quorum Business Park, Newcastle upon Tyne, NE12 8BU

Hours: 40 hours per week, Monday to Friday, 9:00am - 6:00pm

Working Pattern: Hybrid working 3 days per week in the office and 2 days working from home

About Verisure

We are Verisure, the No.1 professionally monitored security company in the world, protecting around 6.2 million families and small businesses globally. As we continue to grow, our people teams play a vital role in supporting our employees and ensuring our HR processes are delivered accurately, efficiently and compliantly.

The Role

This is an excellent opportunity for someone with experience in HR administration or HR operations who enjoys working in a structured, process-driven environment. You will support a wide range of HR activities across the employee lifecycle, helping to manage employee queries, maintain accurate records, support compliance processes and ensure our HR services are delivered to a high standard. Alongside managing day-to-day administration, you will also have the opportunity to identify improvements, support better ways of working and take ownership of key processes.

Key Responsibilities

• HR Administration & Employee Support
• Provide day-to-day HR operational support across the employee lifecycle.
• Manage and respond to employee and manager queries through the HR ticketing system.
• Process HR administration including absence updates, job changes, payroll queries and general employee requests.
• Maintain accurate employee records within Workday.
• Process HR documentation through systems such as Adobe Sign.
• Compliance & Reporting
• Support Right to Work and DBS audit activity.
• Maintain accurate compliance records including visa tracking.
• Assist with HR reporting and data preparation.
• Support internal audits and ensure HR records remain accurate and compliant.
• Systems & Process Improvement
• Complete regular data checks to ensure information within Workday remains accurate.
• Support HR system updates, testing and improvements.
• Help review and improve HR processes, documentation and ways of working.
• Identify recurring queries or issues and support solutions.

About You

You will be someone who enjoys organisation, accuracy and delivering a great service. Ideally, you will have:

• Previous experience within HR administration, HR operations or a similar role.
• Strong attention to detail and excellent organisation skills.
• Experience managing a busy workload and prioritising tasks effectively.
• Confidence handling confidential employee information.
• Strong written and verbal communication skills.
• A process-driven approach with a willingness to improve how things are done.
• The ability to work independently while also being a strong team player.

Most importantly, we are looking for someone who is proactive, motivated and willing to take ownership of their work.

Why Join Verisure?

You will be joining a growing global organisation where HR plays a key role in supporting our people and business success. This is a great opportunity to develop your HR Operations career while gaining experience within a fast-paced and evolving environment.