At a Glance
- Tasks: Handle alarm calls and provide support during night shifts.
- Company: Join a leading security firm dedicated to safety and reliability.
- Benefits: Enjoy competitive pay, bonuses, and generous holiday leave.
- Other info: Set shifts allow for a balanced work-life schedule.
- Why this job: Perfect for night owls seeking a rewarding role with growth opportunities.
- Qualifications: No specific experience required; just a passion for helping others.
The predicted salary is between 24500 - 26500 € per year.
Alarm Call Handler (Nights)
Newcastle, NE12 8BU
Salary: Starting £24,500 increasing to £26,500 with role progression plus £6,400 night shift allowance. Up to £1,200 performance & attendance bonus.
Working Hours: 37.5 hours per week
Shift Pattern:Set shifts of 8:15pm - 7am and 9pm - 7am between Monday to Sunday
Holidays:23.5 days annual leave including bank holidays, increasing to 31 days after 1 years\'
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Please click on the apply button to read the full job description
Alarm Call Handler (Night Shift) in Newcastle upon Tyne employer: Verisure
As an Alarm Call Handler at our Newcastle location, you will join a supportive and dynamic team that values your contributions and prioritises employee well-being. We offer competitive salaries with clear progression paths, generous holiday allowances, and performance bonuses, all within a culture that fosters growth and collaboration. Our night shift roles are designed to provide a balanced work-life experience while ensuring you feel valued and rewarded for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Alarm Call Handler (Night Shift) in Newcastle upon Tyne
✨Tip Number 1
Familiarise yourself with the specific responsibilities of an Alarm Call Handler. Understanding the role's demands will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service or emergency response roles. This will show that you have the skills needed to handle calls effectively and calmly, especially during night shifts.
✨Tip Number 3
Prepare for potential scenario-based questions by thinking about how you would respond to various alarm situations. This will help you articulate your problem-solving skills and quick thinking during the interview.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach to the job.
We think you need these skills to ace Alarm Call Handler (Night Shift) in Newcastle upon Tyne
Some tips for your application 🫡
Understand the Role:Familiarise yourself with the responsibilities of an Alarm Call Handler. Highlight your ability to work night shifts and manage emergency situations effectively in your application.
Tailor Your CV:Make sure your CV reflects relevant experience, especially in customer service or emergency response roles. Emphasise skills like communication, problem-solving, and attention to detail.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are suited for night shifts and how you can contribute to their team.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail.
How to prepare for a job interview at Verisure
✨Understand the Role
Make sure you have a clear understanding of what an Alarm Call Handler does, especially during night shifts. Familiarise yourself with the responsibilities and challenges that come with handling emergency calls at night.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be prepared to demonstrate your ability to remain calm under pressure and convey information clearly. You might be asked situational questions to assess how you would handle specific scenarios.
✨Highlight Relevant Experience
If you have previous experience in customer service or emergency response, make sure to highlight it. Discuss specific situations where you successfully managed stressful calls or provided excellent support.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training processes, and what a typical night shift looks like. This shows your genuine interest in the role.
