At a Glance
- Tasks: Configure SaaS solutions and support clients with technical challenges.
- Company: Join Verisk, a leader in property claims technology.
- Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
- Other info: Be part of a dynamic team focused on innovation and client success.
- Why this job: Make a real difference by helping clients solve complex issues.
- Qualifications: Experience in customer support and a knack for problem-solving.
The predicted salary is between 30000 - 40000 Β£ per year.
Verisk is seeking a System Configuration & Support Analyst to join its Client Services team in the Property Claims division.
You will configure solutions, support day-to-day queries, and assist with complex technical challenges for our Saa S products.
You will collaborate with Implementation Managers, Account Managers, Product teams, and customers to deliver value, troubleshoot issues, and help improve processes.
The role emphasizes practical configuration and customer support.
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We think you need these skills to ace SaaS Configuration & Support Specialist
SaaS Configuration
Technical Support
Problem-Solving Skills
Collaboration
Customer Service
Process Improvement
Troubleshooting