At a Glance
- Tasks: Lead client engagements and provide expert consultancy on VSBS products.
- Company: Join Verisk, a diverse and inclusive analytics leader.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborate across multiple projects and enjoy a dynamic work environment.
- Why this job: Make a real impact by optimising client solutions and driving continuous improvement.
- Qualifications: Experience in consultancy or market analysis, with a passion for customer experience.
The predicted salary is between 50000 - 65000 £ per year.
This role is responsible for leading ongoing client engagements, providing expert technical and business consultancy on the effective use of VSBS Products and Solutions. It will require partnering with clients to understand and document requirements, bring clarity to the solution view, whilst leveraging understanding of product-specific processes, constraints, and strategic direction. The Product Consultant II will be associated with a specific Solution Group, however there will be a focus on delivering successful adoption by the client of the complete VSBS products they have purchased so a general understanding of other VSBS products will be required. This role will lead sustained client engagements, acting as a trusted advisor to guide solution usage, optimisation, and long-term adoption, with a strong focus on reviewing client application usage and business processes to identify optimisation opportunities and drive continuous improvement. The role will focus on complex, high-value client environments, including optimisation initiatives, business process improvement, and advanced solution consultancy.
Responsibilities
- Leading the analysis of client business processes, functions, and procedures to determine the most effective solutions to meet the needs of the client.
- Create, maintain, and continually evaluate the client’s business process against the VSBS solutions and how they can be utilised to support their processes and key challenges.
- Act as a trusted advisor to clients, providing ongoing technical and business consultancy aligned to their strategic objectives.
- Build deep understanding of client operations to proactively recommend improvements and best practice approaches.
- Creates documentation including requirements, acceptance criteria, feature description, and process flows.
- Leading business process design and requirements gathering meetings.
- Support the implementation of business configuration changes using existing processes and tools.
- Providing support to analysts within the Solution Group in building a joint understanding of the requirements across the other stakeholders and support them in establishing user stories and acceptance criteria based on business requirements.
- Liaising with Product, Programme, Project, and Account Management around planning, escalations, and problem resolution.
- Support and mentor colleagues within the business.
- Deliver internal and external training.
Stakeholder Management
- Able to influence, lead and deliver business analysis of client implementations.
- Challenge and shape client requirements where needed, ensuring alignment with best practice and product strategy.
- Create productive relationships across VSBS teams.
Commercial awareness
- Guide client priorities and expectations, balancing immediate needs with long-term solution value.
- Identify and highlight scope deviation and support appropriate change control processes.
- Apply strong commercial awareness when advising clients, ensuring recommendations align to both client objectives and broader business goals.
Process leadership and optimisation
- Lead the way in following VSBS consultancy processes, whilst identifying and building the case for ongoing improvements.
Continuous Improvement & Insight
- Provide structured insight from ongoing client engagements to inform product development, solution strategy, and continuous improvement.
- Identify recurring themes, gaps, and enhancement opportunities across clients and feed these into the broader organisation.
Team engagement
- Be a role model in terms of engagement, bringing together the right stakeholders and assets at the right time to maximum effect, benefiting both VSBS and our clients.
- Work with the Solution Groups to provide input from client implementation experiences to influence and support strategic direction aligned with the needs of our clients.
- Deliver internal and external training.
- Contribute to pre-sales and client discussions where specialist product or domain expertise is required.
Qualifications
- This role is optimally suited to a candidate who has a deep understanding of Sequel and its products, with a passion for the customer experience.
- Alternatively, diverse and in-depth market knowledge, with similar programme/solution analysis experience gained in vendor/consultancy organisations.
- Value and enjoy the diversity afforded by working across multiple products and multiple client projects in parallel.
- Be able to demonstrate successful delivery in a matrix organisation model.
Product Consultant II (Insurance) employer: Verisk
Verisk Analytics is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. As a Product Consultant II, you will benefit from a culture that prioritises continuous improvement and professional growth, with ample opportunities for mentorship and training. Located in a vibrant area, Verisk provides a supportive atmosphere where your expertise in insurance products can thrive, making a meaningful impact on client success.
StudySmarter Expert Advice🤫
We think this is how you could land Product Consultant II (Insurance)
✨Tip Number 1
Network like a pro! Reach out to current employees at VSBS or similar companies on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like the Product Consultant II.
✨Tip Number 2
Prepare for those interviews by practising common consultancy scenarios. Think about how you would approach client engagements, optimise processes, and provide solutions. We want you to shine as a trusted advisor!
✨Tip Number 3
Showcase your understanding of VSBS products in your conversations. Be ready to discuss how you can leverage these products to improve client operations and drive continuous improvement. It’s all about demonstrating your value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at VSBS.
We think you need these skills to ace Product Consultant II (Insurance)
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what the Product Consultant II role is all about. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill.
Showcase Your Experience:When you're putting together your application, don’t just list your previous jobs. Instead, focus on specific experiences that relate to the role. Use examples that demonstrate your consultancy skills, client engagement, and any relevant product knowledge. We want to see how you can bring value!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. Remember, we’re looking for clarity in communication, so make sure your writing reflects that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows you’re keen on joining us at StudySmarter. Don’t miss out on this opportunity!
How to prepare for a job interview at Verisk
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of VSBS products and solutions. Familiarise yourself with their features, benefits, and how they can be applied to different client scenarios. This will help you demonstrate your expertise and show that you're ready to act as a trusted advisor.
✨Prepare for Client Engagement Scenarios
Think about potential client engagement situations you might face in this role. Prepare examples from your past experiences where you've successfully led client discussions, identified optimisation opportunities, or improved business processes. This will showcase your ability to handle complex client environments effectively.
✨Showcase Your Stakeholder Management Skills
Be ready to discuss how you've built productive relationships with stakeholders in previous roles. Highlight your ability to influence and lead discussions, ensuring alignment with best practices and product strategies. This is crucial for demonstrating your fit for the role's focus on stakeholder management.
✨Emphasise Continuous Improvement Mindset
During the interview, express your commitment to continuous improvement and insight generation. Share examples of how you've identified gaps or enhancement opportunities in past projects and how you've contributed to product development or strategy. This aligns perfectly with the role's emphasis on driving ongoing improvements.
