Development Claims Handler in Norwich

Development Claims Handler in Norwich

Norwich Part-Time 30000 - 40000 £ / year (est.) No working from home possible
Verisk

At a Glance

  • Tasks: Manage motor claims efficiently and liaise with various stakeholders to resolve incidents.
  • Company: Join Verisk, a leader in data analytics and risk assessment.
  • Benefits: Enjoy 25 days holiday, competitive salary, and opportunities for growth.
  • Other info: Dynamic team environment with a focus on personal development.
  • Why this job: Make a real difference by helping claimants get back on the road quickly.
  • Qualifications: Detail-oriented, proactive, and great at communication.

The predicted salary is between 30000 - 40000 £ per year.

hackajob is collaborating with Verisk to connect them with exceptional professionals for this role.

As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant’s vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs.

You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/letter to review the accident circumstances and investigate who is liable for the incident.

Responsibilities

As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant’s vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs.

You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/letter to review the accident circumstances and investigate who is liable for the incident.

Qualifications
  • Strong attention to detail
  • Proactive, organised and effective time management
  • Diligent written and verbal communication skills
  • Active listening and empathy managing calls
  • Decisive decision making
  • Enthusiastic, determined and target driven to achieve results individually and as part of a team
  • Willingness to learn and ask questions to support in own development
  • Computer Literate
Core Benefits

~25 days holiday plus

Verisk

Contact Details:

Verisk Recruitment Team

We think you need these skills to ace Development Claims Handler in Norwich

Attention to Detail
Time Management
Written Communication Skills
Verbal Communication Skills
Active Listening
Empathy
Decision Making