At a Glance
- Tasks: Manage motor claims efficiently and liaise with various stakeholders to resolve incidents.
- Company: Join Verisk, a leader in the insurance industry with a focus on innovation.
- Benefits: Enjoy 25 days holiday, competitive pay, and opportunities for personal growth.
- Other info: Night shift role with a dynamic team and great career progression.
- Why this job: Make a real difference by helping claimants get back on the road quickly.
- Qualifications: Attention to detail, strong communication skills, and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
As a Motor Claims Handler, you will be responsible for proactively managing the claim in terms of the damage sustained to the claimant’s vehicle from the accident. Focusing on reducing any hire periods by monitoring and working to tight deadlines to ensure the claimant is put back into their pre-accident position as quickly and efficiently as possible, whilst ensuring our customer does not incur any unnecessary further costs.
You will also need to liaise with engineers, Brokers, Policy Holders, third party companies and/or garages over the phone and occasionally via email/letter to review the accident circumstances and investigate who is liable for the incident.
Responsibilities:
- Proactively manage claims related to vehicle damage from accidents.
- Reduce hire periods by monitoring and working to tight deadlines.
- Liaise with various stakeholders to review accident circumstances.
Qualifications:
- Strong attention to detail.
- Proactive, organised and effective time management.
- Diligent written and verbal communication skills.
- Active listening and empathy managing calls.
- Decisive decision making.
- Enthusiastic, determined and target driven to achieve results individually and as part of a team.
- Willingness to learn and ask questions to support in own development.
- Computer literate.
Core Benefits:
~25 days holiday plus
